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Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.9
451 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 451 reviews

September 28, 2025

Initially I was very hestitant about taking my car to the dealer. I ended up getting the best customer service that I've received in a very long time! More

by march579
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Winslow
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Sep 29, 2025 -

Priority Lexus Virginia Beach responded

Thank you for entrusting us with your vehicle and for sharing your stellar feedback! We hope you’ll continue to choose Priority Lexus of Virginia Beach for all your future automotive needs. Safe travels!

September 27, 2025

Best service ever from arriving to picking it up. Craig is outstanding; kept us informed. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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September 26, 2025

Excellent customer serviice. We’re happy with the assistance of our salesman Luke. He is very welcoming and accommodating. He Is always ready to answer all our questions. More

by rmrgasmin
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke West
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Sep 26, 2025 -

Priority Lexus Virginia Beach responded

We’re so grateful for your business and your fantastic review of Luke! From all of us at Priority Lexus of Virginia Beach, we wish you safe travels ahead!

September 21, 2025

I can't say enough about the service I received from William. So attentive to detail. I will definitely be back again. Thank you so much! More

by marcalle46
Recommend Dealer
Yes
Employees Worked With
William
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Sep 22, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your glowing feedback of William's attentive service! We look forward to welcoming you back to Priority Lexus of Virginia Beach.

September 20, 2025

Corbett clearly went over the work to be performed. The waiting area had comfortable chairs and free snacks were available. More

by ldfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt
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Sep 22, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your positive experience with Corbett and the team at Priority Lexus of Virginia Beach! We appreciate your business and hope to see you again down the road. Drive safely!

September 19, 2025

I really appreciate the professionalism of the entire staff at Priority Lexus. Corbitt Carroll, Service Advisor is outstanding. He even remembered information I shared with him on my previous visit 6 mon More

by rdowsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Sep 22, 2025 -

Priority Lexus Virginia Beach responded

We couldn't be happier to hear this glowing feedback! It is wonderful to know that Corbitt and the rest of our team continue to earn your trust. Thank you for supporting Priority Lexus of Virginia Beach! Safe travels!

September 17, 2025

This dealership definitely has some of the best service out. They kept me informed about everything that was happening with my vehicle More

by jdickens15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Sep 17, 2025 -

Priority Lexus Virginia Beach responded

Thank you for your kind review! We're glad to hear you had such a positive experience with our team. We appreciate your business and we hope to see you again at Priority Lexus of Virginia Beach!

September 15, 2025

Always prompt with service. They do what I request & Check other areas of engine, etc. More

by lasterjudy8@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie
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Sep 15, 2025 -

Priority Lexus Virginia Beach responded

That's wonderful to hear! We're so glad you had a prompt service experience and that we addressed all of your requests while also checking other areas of your vehicle. Thank you for sharing your positive feedback!

September 14, 2025

My rep- Corbitt was wonderful. The service was done in a timely manner. The waiting room really needs help! Chairs VERY UNCOMFORTABLE!! Hasn’t cjamged In years! More

by Eisenme
Recommend Dealer
Yes
Employees Worked With
COBITT IN THE SERVICE DEPT j
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Sep 15, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your feedback about Corbitt and our team! We appreciate your feedback about the waiting area. We'll make sure the right people hear about it. See you again at Priority Lexus of Virginia Beach!

September 12, 2025

Corbitt Carroll is my Service Advisor. Excellent man. Honest and has built my trust. Greatservice. More

by christym1953
Recommend Dealer
Yes
Employees Worked With
SorrI don't have names.
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Sep 12, 2025 -

christym1953 responded

Corbitt Carroll is my Service Advisor. Excellent man. Honest and has built my trust. Great service. Thank you all for helping me in a very difficult time.

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