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Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Reviews
4.8
146 Reviews
Call Dealership (757) 486-3500

3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 146 reviews

November 21, 2024

Excellent buying experience. Reid Schiff did an outstanding job explaining the features of the TX 350 and guiding us through the purchase process. Five stars. More

by Dave.rivard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reid Schiff
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November 20, 2024

Amazing service. They go above and beyond to please customers. I thought the video showing my service was an added plus. More

by Lisa Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not on list
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November 18, 2024

The service is in place and the attitude is very good. The waiting time is not too long. It is very satisfactory. More

by Abi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Nov 19, 2024 -

Priority Lexus Virginia Beach responded

We're delighted to hear that you had a satisfactory experience with us at Priority Lexus of Virginia Beach. Thank you for sharing your feedback, and we look forward to serving you again in the future!

November 17, 2024

Professional in every sense of the word. Work completed on schedule and within estimate, even helped me with my own stupidity in figuring out how to re-set a feature. Done with a smile and t More

by brian020150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lawson
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Nov 18, 2024 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with Priority Lexus of Virginia Beach! We're delighted to hear that our team provided professional service and helpful guidance. We appreciate your kind words and look forward to assisting you again in the future!

November 16, 2024

The new video review of the work on the car is amazing and most helpful. More

by Steve B
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Lawson
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Nov 18, 2024 -

Priority Lexus Virginia Beach responded

Thank you for your wonderful feedback! We’re so glad to hear that you found the new video review of the work on your car helpful and informative. Keeping our customers informed is a priority, and we’re pleased that this feature made a difference in your experience. We appreciate your trust in Priority Lexus and look forward to serving you again!

November 15, 2024

Today I had a very pleasant experience at Priority, which I had not before. From guiding me into the garage , coming to my car while I was still in it and taking me to my rep . Isabella was extremely helpf More

by cynthiamchapman16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
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Nov 15, 2024 -

Priority Lexus Virginia Beach responded

Cynthia, we're delighted to hear that Isabella and the team at Priority Lexus of Virginia Beach made your visit a pleasant one! It's great to know you felt appreciated and well taken care of. Thank you for sharing your experience with us!

November 15, 2024

Priority Lexus takes care of my vehicle. I’m always satisfied with my service. Isabella is an excellent service manager. She explains everything thoroughly so that I know exactly what serv More

by pfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella/ Service Department
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Nov 18, 2024 -

Priority Lexus Virginia Beach responded

It's fantastic to hear that Isabella and the team at Priority Lexus of Virginia Beach consistently provide you with excellent service. We're glad you're always satisfied with your visits, and we appreciate your support!

November 15, 2024

Excellent service. Today was the first time I saw the entire under carriage of my SUV and had a guided tour. It was the greatest video. The technician explained what More

by pfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella/Service
Report | Print
Nov 18, 2024 -

Priority Lexus Virginia Beach responded

Thank you for sharing your amazing experience with us at Priority Lexus of Virginia Beach! We're delighted to hear that Isabella and our team provided excellent service and a thorough overview of your SUV. We appreciate your trust in us, and we're here whenever you need assistance!

November 14, 2024

Dependable reliable,well mannered even cleaned my car excellent job I will recommend the next person to come there More

by Melvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
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Nov 14, 2024 -

Priority Lexus Virginia Beach responded

Melvin, we're delighted to hear about your positive experience at Priority Lexus of Virginia Beach! Thank you for recommending us and appreciating our team's efforts. We look forward to serving you again in the future!

November 13, 2024

Very accommodating! I was so upset. They listened & installed a new tire. Thanks Craig! AWESOME! More

by charity.757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Smith & the gentleman that prepares coffee & goodies.
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Nov 14, 2024 -

Priority Lexus Virginia Beach responded

Thank you for your kind feedback! We’re glad to hear that Craig and the team were accommodating and helped turn your situation around by installing a new tire. Your satisfaction is important to us, and we’re happy we could assist you. We appreciate your trust in Priority Lexus and look forward to serving you again!

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