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Priority Lexus Newport News

Newport News, VA

4.8
742 Reviews
Call Dealership (757) 234-6000
View Awards

12831 Jefferson Avenue

Newport News, VA

23608

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742 Reviews of Priority Lexus Newport News

July 24, 2026

Latoya is always very professional and knowledgeable with a wonderful personality. The entire service staff are cheerful and patiently explained all concerns I had. Great service even though they the servi More

by Winter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya in the Service Department , Angela Hoover
Print
Jul 27, 2026 -

Priority Lexus Newport News responded

Winter, it's wonderful to hear such high praise about Latoya and the team! Thank you for choosing Priority Lexus Newport News and for sharing your feedback! We’ll share your kind words. Safe travels!

July 23, 2026

Great service! Good experience on my part! I have set a date for continued service! More

by nsomalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Hoover, Jane Tucker, Matt Perez
Print
Jul 23, 2026 -

Priority Lexus Newport News responded

Thank you so much for the wonderful review! We are thrilled to hear that you had such a great experience with our team. Knowing that you’ve already scheduled your next appointment for continued service is the ultimate compliment. We truly appreciate your business and trust, and we look forward to seeing you again on your upcoming visit!

July 23, 2026

Excellent work by these guys, very thorough. The car runs great and the service was superb. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell
Print
Jul 23, 2026 -

Priority Lexus Newport News responded

Thank you so much for the outstanding review! We are thrilled to hear that our team was thorough and that your car is running great. Delivering superb service and keeping your vehicle in top shape is always our goal. We truly appreciate your business and look forward to taking great care of you again next time!

July 22, 2026

They were very friendly and helpful with our car buying experience. Thanks to all who helped with this. More

by Richard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shain, Matt Perez
Print
Jul 23, 2026 -

Priority Lexus Newport News responded

Hi Richard! We are glad to hear you had a friendly and supportive experience at Priority Lexus Newport News. Thank you for choosing us and for sharing your feedback! Safe travels!

July 19, 2026

Great customer service provided by Priority Lexus located in Newport News VA. I also appreciated the car wash. More

by plenty116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with her
Print
Jul 20, 2026 -

Priority Lexus Newport News responded

Thank you for the glowing review of Priority Lexus Newport News! We’re glad you enjoyed our customer service and the complimentary car wash. Safe travels!

July 17, 2026

Mo was very good and knowledgeable. Great sales person. He and the team serviced us well. More

by zaniautry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amanda Caison and Talisha Pettaway, Mohamad Mayassi, Matt Perez
Print
Jul 20, 2026 -

Priority Lexus Newport News responded

Thank you so much for the fantastic review! We are thrilled to hear that Mo took such great care of you and shared his expertise throughout your visit. Providing exceptional service is always our top priority, and we will be sure to pass your kind words along to Mo and the rest of the team. Congratulations, and we look forward to serving you again in the future!

July 14, 2026

Easy to deal with, getting my car in and out in a timely fashion for service. More

by Newport Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Hoover
Print
Jul 20, 2026 -

Priority Lexus Newport News responded

Thank you so much for the great review! We are thrilled to hear that our team made your service experience easy and got you back on the road in a timely manner. We truly appreciate your business and look forward to taking great care of you again next time!

July 13, 2026

The salesmen, Mr. Frenchie was very knowledgeable about the SUV that I purchased. Also, the young woman who sold me the windshield and body protection was very knowled More

by gregory.morris4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi, Patrick (Frenchie) Antar, Matt Perez
Print
Jul 20, 2026 -

Priority Lexus Newport News responded

Gregory, we're delighted to hear about your fantastic experience with our team! Thank you for choosing Priority Lexus Newport News and for your kind words. Safe travels in your new Lexus!

July 09, 2026

Excellent service from Mr Cory. Paperwork was done faster than I expected.Mr Cory was very patient explaining me about the the car I bought. Thank you to him More

by Royal highness 😊
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Perez
Print
Jul 10, 2026 -

Priority Lexus Newport News responded

Thank you for choosing Priority Lexus Newport News and for sharing your experience! It's wonderful to hear that Cory made the process smooth and informative. Safe travels in your new car!

July 05, 2026

Jose and his team again did a great job serving my vehicle. I can always count on him to provided me with the best service experience possible. More

by robertloutlaw7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Print
Jul 07, 2026 -

Priority Lexus Newport News responded

Thank you for your kind words about Jose and his team! We're thrilled to hear you're consistently satisfied with our service. We truly appreciate your business, and the Priority Lexus Newport News team looks forward to serving you again in the future! Safe travels!

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