Priority Lexus Newport News

"Above and Beyond" I went online and found my car in Va, I live in the DMV area . Renjit Oommen called me back and we communicated with emails , texts and phone calls. I I went online and found my car in Va, I live in the DMV area . Renjit Oommen called me back and we communicated with emails , texts and phone calls. I just want to say that Renijit is a GREAT salesman and very knowledgeable and I loved the CUSTOMER SERVICE ! He did the paper work and had everything ready to go when he drove all the way from VA to bring me my car. I couldn't have asked for better service. I absolutely love my new car and I will definitely recommend this dealership and Renjit to all my friends , family and co-workers. Thanks for the wonderful experience. More

These folks made car buying a pleasant experience. Both Renjit Oommen and Tony Rutherford were professional, courteous and attentive. They took care of everything and explained each step of the proces Both Renjit Oommen and Tony Rutherford were professional, courteous and attentive. They took care of everything and explained each step of the process to insure I was satisfied and clearly understood the decisions being made. It made no difference that I was buying a used vehicle rather than a new one, they acted as if I was purchasing new. More

great sales experience I brought a new car from the Lexus in Newport news. Renjit OOmmen was an awesome sales person. He was very knowledgeable about the car and the feature I brought a new car from the Lexus in Newport news. Renjit OOmmen was an awesome sales person. He was very knowledgeable about the car and the features. I had a great experience and have recommended the dealership to my friends and co-workers. More

Great time This was my first time buying a used car for college and the search was stressful and took a long time. However once I found my used Hyundai Santa Fe This was my first time buying a used car for college and the search was stressful and took a long time. However once I found my used Hyundai Santa Fe at Charles barker I was sold. The customer service was great and our salesman Renjit was very helpful and made the experience a great one. More

great place I was looking for a car for my mom and found one online at Charles barker. When I got there it was on a lot in Virginia beach and I was in Newport new I was looking for a car for my mom and found one online at Charles barker. When I got there it was on a lot in Virginia beach and I was in Newport news.my salesman went to VB and brought the car to me. Thanks for all your help. More

Great Sales Experience Sherwood Eure introduced himself to us while we were looking at Lexus 350 SUVs in the outside lot. He was polite, unobtrusive, and made us feel comfo Sherwood Eure introduced himself to us while we were looking at Lexus 350 SUVs in the outside lot. He was polite, unobtrusive, and made us feel comfortable right from the start. When we were ready to ask questions, Sherwood answered them. It was immediatly apparent that Sherwood was highly knowledgeable. Subsequently, the finance and dealership managers made us feel comfortable, and they also were highly knowledgeable. We felt that we were in the hands of professionals who could be trusted to provide top notch service. The sales process was a breeze, the price was excellent, we love the Lexus SUV 350, and although it sounds crazy, my wife is looking forward to returning to the dealership for the 5,000 mile service. I would expect a quality dealership of this caliber to have excellent sales representatives, but from experience I know that if you can work with Sherwood, you will not be disappointed. More

Professional, Friendly and Attentive Bought a pre-owned ES 350. My sales person, Renjit, listened to my needs and help me find the car that was right for me. This was the best car buyin Bought a pre-owned ES 350. My sales person, Renjit, listened to my needs and help me find the car that was right for me. This was the best car buying experience I've ever had. More

Professionally staffed, attentive, and responsive Renjit Oommen was very helpful and accommodating. He was knowledgeable, engaging, and enthusiastic. The rest of the management staff worked hard to Renjit Oommen was very helpful and accommodating. He was knowledgeable, engaging, and enthusiastic. The rest of the management staff worked hard to satisfy our needs and budget. Successfuly so. I highly recommend Renjit and Charles Barker Lexus. More

Very happy Renjit helped me a retired Airmen trade my old Honda in for my NX straight of the truck. I loved getting a military discount on my lease and live my Renjit helped me a retired Airmen trade my old Honda in for my NX straight of the truck. I loved getting a military discount on my lease and live my first real luxury car, felt great driving off their lot More

Friendly, professional, no hard sell Bought a used Subaru Forester here last night, and it was one of the most pleasant car buying experiences I've had, and I've bought a lot of cars. All Bought a used Subaru Forester here last night, and it was one of the most pleasant car buying experiences I've had, and I've bought a lot of cars. All of the staff I dealt with was friendly, low key and professional. They asked a fair price on my Subaru, and gave me a fair price on my trade in. The sales rep, Renjit Oommen, was friendly and helpful, and never used a hard sell approach. The finance guy, Tony Rutherford, was knowledgeable, helpful and very pleasant to deal with. I would come here again, and would recommend them to friends and family. More