Priority Lexus Newport News

I LOVE my new Lexus...Kevin Morgan was my salesman, he was great in showing me 2 or 3 different types of the Lexus. I'd never driven one and I did not know much about the cars but I really like the looks was great in showing me 2 or 3 different types of the Lexus. I'd never driven one and I did not know much about the cars but I really like the looks of it. He was very knowledgeable, EVEN came in on his day off...everyone was very nice, welcoming and proffesional. Charles Barker Lexus is my new dealership. More

John was very helpful in explaining all of the safety features of the car and the benefits offered only by Lexus. He had alot of patience and was most pleasant to work with. Tom, the business manager, features of the car and the benefits offered only by Lexus. He had alot of patience and was most pleasant to work with. Tom, the business manager, carefully went over everything with us and made the whole process very understandable. Radiah did a fine job introducing the features of the car to two over-whelmed people. She took her time and would go over and over anything that was confusing to us. She will also work with us to continue this process. More

Jeff Dunlap was excellent to work with. He treated us with respect and professionalism. We will definitely come back to Jeff when we need another vehicle. with respect and professionalism. We will definitely come back to Jeff when we need another vehicle. More

The car buying experience at Charles Barker Lexus was awesome! This was our second time purchasing a Lexus from Charles Barker Lexus and we would do it again without hesitation. Our salesperson, Chai cam awesome! This was our second time purchasing a Lexus from Charles Barker Lexus and we would do it again without hesitation. Our salesperson, Chai came highly recommended and was great to work with; he was patient, receptive, and responsive to all of our questions and found us a great Lexus. All of the staff and I mean all (anyone we came in contact with while we were there)...from the receptionist, service, sales, finance and Virgil T. were knowledgeable, friendly and made the buying experience enjoyable! Talk about a red carpet experience (literally)! :) Thanks! Mr and Mrs. Rush More

Our experience with Charles Barker Lexus was excellent. From the time of shopping for a car to the final delivery of the car was excellent. From the time of shopping for a car to the final delivery of the car was excellent. More

Working with John is sales was great. I bought my 2007 Working with John is sales was great. I bought my 2007 lexus from him and now the 2013. Thomas with finance was very professional and personable. Working with John is sales was great. I bought my 2007 lexus from him and now the 2013. Thomas with finance was very professional and personable. I like working with folks that are of that statue. More

We appreciated the attention and cooperativeness of Tony and the rest of the staff in our first lease experience. We look forward to our future visits to the dealership. and the rest of the staff in our first lease experience. We look forward to our future visits to the dealership. More

John Keck had been so great, and we enjoyed buyibg a car from him. He was specific about new items on the car explaining in detail and make certain that we understood the new items' functions. He was not pr from him. He was specific about new items on the car explaining in detail and make certain that we understood the new items' functions. He was not pressuring us at any time and he was great to deal with him. More

I previously owned a Lexus in 2008/09 (from Pohanka Lexus in Chantilly, VA). I loved my ES350 and the only reason I sold it was because I went overseas for the Department of State. I retired from the Diplo in Chantilly, VA). I loved my ES350 and the only reason I sold it was because I went overseas for the Department of State. I retired from the Diplomatic Corps and thought I'd treat myself to a Mercedes - despite having a great experience with my Lexus. Turns out I should never have left Lexus. I have since moved to Va. Beach and out of the blue last Thursday, decided that I really missed my Lexus (the drive simply cannot be beat) AND that Mercedes wasn't all it was cracked up to be. I've always wanted an LS460 and while driving my Mercedes around town, I'd see an LS460 every now and then and sigh out loud.... so.. I did it. I now have my white LS460 and couldn't be happier. I LOVE LOVE LOVE it. Beyond the product, what brought me back is the service. Lexus service centers are the best. Seriously. It just doesn't get any better. I am looking forward to a long relationship with Charles Barker Lexus. I'm with Lexus to stay, that's for sure! Frenchy introduced me to Jeremy and I can already tell they're a terrific team to have behind me as I navigate my way thru owning such a perfect vehicle. Best. Karen Miller More

Provided good service and negotiated reasonable prices. Extremely responsive to inquiries about deals and models available and features available. Management also was very involved to get to the best "deal Extremely responsive to inquiries about deals and models available and features available. Management also was very involved to get to the best "deal" and make use of available promotions. More