Priority Lexus Newport News

I particularly enjoyed the "laid back" atmosphere of the show room. There were no pressure, one was made to feel welcome and there was a general mood that the customer was part of the fam atmosphere of the show room. There were no pressure, one was made to feel welcome and there was a general mood that the customer was part of the family. Brad Rose was however the primary reason for the excellent rating. His approach was informative, collegial and helpful. Polite and friendly, he is one of the key reasons I would return to this dealership for my car-buying needs in the future. More

Although many say that the Lexus brand sells itself, Charles Barker Lexus in Newport News makes buying a Lexus an unforgettable experience. My recent purchase was the third Lexus from Charles Barker, an Charles Barker Lexus in Newport News makes buying a Lexus an unforgettable experience. My recent purchase was the third Lexus from Charles Barker, and I insist on dealing only with Mr. Mayassi. He is a true gentleman, has a great sense of humor, very knowledgable on the Lexus brand, and is willing to "go the extra mile" for his clients. His integrity is beyond question, and that is why I will continue to deal with Charles Barker Lexus. More

The best “Car Buying” experience my wife and I have ever experienced. We are so pleased with our LEXUS ES350, but more importantly we are so pleased to be a part of the CHARLES BARKER LEXUS CAR FAMILY. From experienced. We are so pleased with our LEXUS ES350, but more importantly we are so pleased to be a part of the CHARLES BARKER LEXUS CAR FAMILY. From the very moment we arrived at the Newport News location our salesperson Ms. Laura Carman made us feel special. She was very patient with us and allowed us to take our time looking through the inventory. Once we decided on a vehicle she was very thoughtful and methodical with our purchase. The General Sales Manager Mr. Trowbridge introduced himself and wanted to make sure that all of concerns were addressed. The General Manager of both Lexus Dealerships Mr. Hernandez, was present during our purchase, he took the time to talk to us and thank us for our purchase. We had been looking to purchase a Lexus for sometime, and we are glad that we purchased our car from Charles Barker Lexus of Newport News, VA. More

GREAT EXPERIENCE. EVERYONE WAS FRIENDLY AND ACCOMMODATING. WENT BEYOND OUR EXPECTATIONS. WOULD LIKE TO PERSONALLY THANK KHALED, CHAI, RAYDIA AND THOMAS. GREAT JOB EVERYONE. WE WILL ALWAYS BUY ACCOMMODATING. WENT BEYOND OUR EXPECTATIONS. WOULD LIKE TO PERSONALLY THANK KHALED, CHAI, RAYDIA AND THOMAS. GREAT JOB EVERYONE. WE WILL ALWAYS BUY FROM CHARLES BARKER. More

The overall experience was awesome, friendly staff who worked to get me the exact car I wanted and a deal that was best for me. I was very pleased with the process overall and would most certainly fo busi worked to get me the exact car I wanted and a deal that was best for me. I was very pleased with the process overall and would most certainly fo business with this dealership again. More

Excellent customer service with an eye to our vehicle request. Each time we visited had vehicles ready for evaluation and test drive at front door. request. Each time we visited had vehicles ready for evaluation and test drive at front door. More

My dealings with Mr Mohamad in purchase of my new car were very satisfactory. He was courteous and knowledgeable about the vehicle of my interest. It was a pleasure to have him as my sales agent. He is were very satisfactory. He was courteous and knowledgeable about the vehicle of my interest. It was a pleasure to have him as my sales agent. He is certainly a credit to your sales staff. More

The attitude of all sales and managerial personnel was warm and willing. Instruction about features on the vehicle and how to operate the new features was exceptional. I appreciated the straight-forewar warm and willing. Instruction about features on the vehicle and how to operate the new features was exceptional. I appreciated the straight-foreward approach to my questions and requests to drive different vehicles. At first I was dubious and somewhat intimidated by the number of choices in vehicles, but Khaled made it a good experience without pressure. I left the dealership with information about two vehicles and weighed the features and choices at home with my wife. Within two hours we had made our decision and when I calle Khaled he informed me that he would reserve the car of my choice and asked only one question regarding financing. When I informed him that I did not finance vehicles there were no further questions except one -- When would I like to pick up the car? The vehicle was prepped and ready on my arrival and we were given a demonstration by a charming young lady -- (Radia, I believe). I had shopped for Acura, Hyundai Genesis, and BMW and Carmax, but felt better about the experience with Lexus. More

I live in Jacksonville, NC and I would drive nearly 4 hours just to go to this dealership. Stiles the sales associate is a great salesman. Everybody at this dealership is well mannered. I went to the hours just to go to this dealership. Stiles the sales associate is a great salesman. Everybody at this dealership is well mannered. I went to the dealership right down the road named Checkered Flag and I couldn't even get helped. Charles Barker Toyota is the way to go! More

This definitely was a December to remember! We were going on vacation for a week in Williamsburg, Va. We decided to go by Charles Barker Lexus on the way, just to look around. We were looking to trade in our on vacation for a week in Williamsburg, Va. We decided to go by Charles Barker Lexus on the way, just to look around. We were looking to trade in our 2006 Lexus for a 2010 or 2011 model, sometime in the future, but no hurry. Chester approached us with a very frendly personality. He was a great help in looking over the used cars and suggested looking at a new one. I agreed but had no intention of buying one. He made me an offer that wasn't what I was looking for. I made him a proposal that I thought was fair for everyone. He negotiated it with the sales manager and came back saying we had a deal. I have never bought a car that quick in the last 46 years. My wife still doesn't beleive it. It will always be a DECEMBER TO REMEMBER. I will definitely send my family and friends to Charles Barker Lexus of Newport News. More