Priority Lexus Newport News

Another excellent visit. Since I moved to the area this has been the dealership I use. this is my second vehicle purchase from this dealership. The staff is always warm and Since I moved to the area this has been the dealership I use. this is my second vehicle purchase from this dealership. The staff is always warm and very helpful. More

Amazing car buying experience My experience at Lexus Charles Barker was nothing short of exceptional. At the get go, Mohammed helped me through the whole sales cycle (which was les My experience at Lexus Charles Barker was nothing short of exceptional. At the get go, Mohammed helped me through the whole sales cycle (which was less than an hour). Mohamed is not only top notch at his job, he also does his bit for the local community (the main reason I decided to buy my car locally at Newport News). Mohamed along with his Team - Tony and Shonda made sure that I needed only a couple of hours to walk away with my shiny new RX350L. I would highly recommend anyone wanting to purchase a Lexus to consider the Newport News location (specifically Mohamed and team) and you will not be disappointed. I am for one super excited to be a Lexus owner. Thank you guys for the amazing car buying experience. . More

Knowledgeable, considerate Very helpful in my decision making process. Willing to answer all questions about the vechile and pricing. Not pushy or overbearing. Made the purchase Very helpful in my decision making process. Willing to answer all questions about the vechile and pricing. Not pushy or overbearing. Made the purchase process very comfortable. More

Quality, efficient and well run business Had a wonderful experience at Charles Barker with Derrick Nichols. We knew we wanted an RX 350 and we were in and out in two hours. Derrick was profes Had a wonderful experience at Charles Barker with Derrick Nichols. We knew we wanted an RX 350 and we were in and out in two hours. Derrick was professional, and respected the fact we had done our homework and were ready to buy. What a nice experience. The dealership was quiet, beautiful and clean. Employees were delightful, and customer service was excellent. Thanks to the Charles Barker dealership, Tom and his team and especially Derrick who was not pushy at all. That was refreshing. More

Second Excellent Purchasing Experience When we decided to replace our SUV, we immediately called Patrick at Charles Barker Lexus in Newport News, since he gave us such great service two yea When we decided to replace our SUV, we immediately called Patrick at Charles Barker Lexus in Newport News, since he gave us such great service two years ago when we purchased a Lexus sedan. We told him the type of vehicle we were looking for and he immediately began his search for an ideal car. Later that day he called and told us about a 2016 Toyota RAV 4 Limited that only had 14,000 miles and was in "like new" condition. We made an appointment to see the car the next day. Patrick had the car waiting for us out front so that we could take a test drive. He took time to describe to us all the details of the equipment on the car and the technology behind each feature. After the test drive, Patrick showed us the car history from Carfax and offered us the car at a very fair price.. We decided to purchase the vehicle and within two hours, Patrick and the staff, had us ready to drive home. Patrick even put a red bow on top of the car and took our photo with the car. If you want a great vehicle and buying experience, call Patrick at Charles Barker Lexus Newport News. More

Great Car Buying Experience I can't recommend enough, working with this great group of folks. I found a used car on Auto Trader I wanted to purchase. Contacted the dealership a I can't recommend enough, working with this great group of folks. I found a used car on Auto Trader I wanted to purchase. Contacted the dealership and spoke to Patrick Antar. Patrick was great to work with. He made the purchase process very easy and is very knowledgeable. Even with a couple of hurdles from my lender, Patrick and Thomas were quick to respond and very accommodating. We were able to get everything nailed down, booked a flight for the next morning, Patrick even picked me up at the airport. Finalized the purchase with Tony and Jane checked me out. I only mention each person by name because each person was a joy to work with. More

Outstanding Customer Service We just completed our third purchase/lease from Mohamad Mayassi, Best experience yet. He always goes above and beyond to make us feel like valued cus We just completed our third purchase/lease from Mohamad Mayassi, Best experience yet. He always goes above and beyond to make us feel like valued customers. It is a real pleasure working with him. More

Amazing customer service! Derrick was awesome! My husband and I truly enjoyed our experience! No pressure, just honest customer service. The entire team was great! We would ref Derrick was awesome! My husband and I truly enjoyed our experience! No pressure, just honest customer service. The entire team was great! We would refer friends and family and would buy from there again. More

Low-key car buying experience. My initial contact with dealership was a phone call (unbeknownst to me the dealership was closed for the day). Jane was very patient and answered ever My initial contact with dealership was a phone call (unbeknownst to me the dealership was closed for the day). Jane was very patient and answered every question I asked. The next day I came to the dealership and met Derrick Nichols. He asked a few reasonable questions, determined what we wanted, and we finished the sales paperwork an hour and five minutes later. More

Awesome salesman! Derrick was a very honest, friendly salesman. He was very patient and worked with the dealership to get us the best deal possible. Unlike most car sal Derrick was a very honest, friendly salesman. He was very patient and worked with the dealership to get us the best deal possible. Unlike most car salesman, Derrick put the customer first. More