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Priority Honda Roanoke

Roanoke, VA

4.6
1,379 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,379 Reviews of Priority Honda Roanoke

May 31, 2024

Our sales person Richard Burton was awesome. Not pushy or sales pressure oriented. He was knowledgeable of the product with out applying any pressure gave us time to talk and think. Would recomm More

by jeff.scribner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester, Kevin Mohr, Richard Burton
Jun 01, 2024 -

Priority Honda Roanoke responded

Jeff, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Richard can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

May 31, 2024

Priority in Roanoke scheduled my repair and did just as they said they would. I went to another Honda dealer for this repair and was rescheduled twice After arriving at my appointment. No prior notice to m More

by BBRYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
May 31, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

May 31, 2024

Staff was great , very polite, helpful and informative,also it’s great that I didn’t have to wait. Someone took me home and picked me up to get my car, thanks!! More

by Teresa Bonamo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker, Brian Brantley
Jun 03, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 30, 2024

Very polite and didn’t have to wait long! !!! excellent service !!!! definitely recommend them to family and friends More

by NOEMAILGIVENTOSALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Brian Brantley
May 31, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

May 30, 2024

Adam was very helpful and courteous. The work was completed on schedule and very reasonably. More

by MMILAM1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
May 31, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 30, 2024

Very good at responding to questions I had about my car being in for service More

by gregparkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
May 31, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Greg, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

May 30, 2024

Very good experience, the salesmen were very nice and helped me pick out the best car for me. More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester, Jeffrey Spencer, Zachary Greenlees
May 31, 2024 -

Priority Honda Roanoke responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

May 29, 2024

She was very professional . .helpful…kind..informational. I always trust the staff with my vehicle. More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump
May 29, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 26, 2024

Jenniffer, was very professional, friendly great personality. Did her job very well.,,hope I get her again. All service dept. Very nice & helpful. More

by lolalight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
May 29, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

May 26, 2024

Adam was the best always very helpful and informative. Priority Honda and Larry Dunn are great. I will always buy my cars from Larry Dunn and Priority Honda. More

by PERIDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dunn - Great!, Adam Garst
May 29, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

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