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Priority Honda Roanoke

Roanoke, VA

4.6
1,379 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,379 Reviews of Priority Honda Roanoke

June 04, 2024

Jereme not the best for 1st contact. No one called me when car was done More

by WHITTNICOLE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Rollins, Jerome Mosser, Jennifer Tucker
Report | Print
Jun 05, 2024 -

Priority Honda Roanoke responded

Nicole, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Jerome can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Neal Young NealYoung@lithia.com

June 03, 2024

Worse mistake of my life! It’s a good thing I purchased a warranty. My car has been in the shop almost every month since I’ve purchased it. Not sure if it’s really breaking do More

by LATONYAMATTOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Garst
Report | Print
Jun 06, 2024 -

Priority Honda Roanoke responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Neal Young NealYoung@lithia.com

June 03, 2024

Jennifer was exceptionally welcoming and professional. Her efficiency and personality are an asset to Priority. More

by cscg1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Jun 03, 2024 -

Priority Honda Roanoke responded

Thank you for your kind words for Jennifer and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

June 03, 2024

They were really nice and very helpful and took time with Me and they cared More

by christine_turner14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester, Jeffrey Spencer, Dwayne Powell
Report | Print
Jun 03, 2024 -

Priority Honda Roanoke responded

Thank you, Christine, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

June 03, 2024

Jeff Spencer and John Busher were AMAZING to deal with! Very professional and friendly! This is our 4th car from Priority, so they are always our place to go for vehicles. Will always have John Busher a More

by ourqtz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer, John Busher
Report | Print
Jun 03, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad Jeff and John were able to help, and we hope to see you again! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

June 02, 2024

Prompt service. All work was explained at check in. Friendly and knowledgeable staff were helpful. More

by GRETCH0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Jun 03, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

June 02, 2024

Always dependable and professional. They always make you feel appreciated for being a part of the Honda family. More

by TBOWDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Jun 03, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

June 01, 2024

Easy to schedule a convenient time for services. Easy drop off and pick up process More

by ANGELA.HARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Report | Print
Jun 03, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

June 01, 2024

Service was performed on time and for the promised price. I was kept informed of the status of my service while I waited. More

by WWADE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
Report | Print
Jun 03, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

June 01, 2024

Professional. Very helpful in helping us choose our new car. Priority Honda is outstanding in every way. More

by jeffm1701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Zachary Greenlees
Report | Print
Jun 03, 2024 -

Priority Honda Roanoke responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Priority Honda Roanoke! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

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