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Priority Honda Roanoke

Roanoke, VA

4.6
1,378 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,378 Reviews of Priority Honda Roanoke

June 04, 2024

Jeremy is an excellent employee. This is a business you can respect and trust. I would recommend them. More

by debarein1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reuben Ferris, Jerome Mosser
Report | Print
Jun 04, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that Jeremy had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

June 04, 2024

Everything was handled quickly. Nobody tried to upsell. The price was within what was quoted. All good. More

by MAZPONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The only person who’s name I remember was Adam. , Adam Garst
Report | Print
Jun 04, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

June 04, 2024

Good to work with they are kind and easy to work with we thank you. More

by GSTILLWELL1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did work with any my sales man is gone
Report | Print
Jun 05, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

June 04, 2024

No complaints. Got an accidental oil change in addition to my inspection and new wiper blades. So slight delay but nothing bad. More

by AUSTIN_RYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Jun 04, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

June 04, 2024

John and the rest of your staff members were so personable and kind! I love my new car, and will be referring others to your dealership in the future. More

by kolibarm89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester, John Wise
Report | Print
Jun 04, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear John and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

June 04, 2024

Friendly, helpful, knowledgeable, and supportive, and knew what they were doing ,and listened to my concerns. More

by tedrpowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester, Shane Scott
Report | Print
Jun 04, 2024 -

Priority Honda Roanoke responded

Thank you, Ted! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

June 04, 2024

Priority Honda repaired my vehicle and diagnosed a problem, fixed it, and reattach the hose at no charge. They were fair and step. I would definitely recommend Priority Honda repair service for your H More

by PASTORSCOTTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker
Report | Print
Jun 04, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out, Pastor Scott! We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

June 04, 2024

This last visit, I did not have an appointment and they welcomed me and provided a great service. Shuttle service was fantastic. More

by marielymsalas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Waskey, Taylor Stump, Jennifer Tucker
Report | Print
Jun 05, 2024 -

Priority Honda Roanoke responded

Mariel, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

June 04, 2024

Service dept great. Used car dealership suckered me. Didn’t have second set of keys or fob, but didn’t make that known until all paperwork was signed and I was being sen More

by DEARLDOWNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Booth. Corey Carter, Jennifer Tucker
Report | Print
Jun 07, 2024 -

Priority Honda Roanoke responded

We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Neal Young NealYoung@lithia.com

June 04, 2024

Jereme not the best for 1st contact. No one called me when car was done More

by WHITTNICOLE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Rollins, Jerome Mosser, Jennifer Tucker
Report | Print
Jun 05, 2024 -

Priority Honda Roanoke responded

Nicole, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Jerome can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Neal Young NealYoung@lithia.com

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