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Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,390 Reviews of Priority Honda Roanoke

August 08, 2024

They went out of their way to take care of my needs! Two thumbs up! More

by DODSON.SHAY
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Tim Foutz, Rachel Zastrow, John Busher, Cody Rock
Report | Print
Aug 09, 2024 -

Priority Honda Roanoke responded

Shay, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

August 07, 2024

Service work completed quickly and courteously. Was kept updated on status and notified when it was ready. More

by rosnoker5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Aug 07, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

August 07, 2024

Completed service efficiently and in reasonable time. Provided updates before I left for the day. More

by JMCMAINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Aug 07, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

August 07, 2024

We are very pleased with the service done on our minivan. Very professional! Thank you! More

by lory_m_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Aug 08, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

August 06, 2024

The appointment to renew my cars state inspection was a relaxing and easy experience for me More

by jacobsortore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Aug 06, 2024 -

Priority Honda Roanoke responded

Hi Jacob: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

August 06, 2024

Great service, and. the best team ever service time was extremely well done. Thanks again to everyone involved. More

by VICKICOWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Aug 06, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

August 06, 2024

Taylor was awesome. She went above and beyond to get me in that day. I had missed two previous appointments because I had the wrong date. Taylor asked can I leave it and More

by WMSTEPTOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Aug 06, 2024 -

Priority Honda Roanoke responded

We are very happy to hear that Taylor provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

August 06, 2024

Good team that gets the job done. I’ve also found the sales team to be helpful. More

by ANCHLARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Aug 06, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

August 05, 2024

Mr. Strickler thoroughly walked me through the check out process quickly and professionally. Another employee brought my car up to the garage doors and I was on my way. More

by JOCO670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Aug 05, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear that Daniel Strickler and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

August 05, 2024

Had appointment for inspection at 09:15 took 3 hours to complete don’t believe should have took that long with having appointment. Thanks More

by rhostetter1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Aug 05, 2024 -

Priority Honda Roanoke responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Neal Young NealYoung@lithia.com

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