Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews
Call Dealership (540) 900-6701
View Awards

3311 Peters Creek Road

Roanoke, VA

24019

Directions

By Type

1,390 Reviews of Priority Honda Roanoke

August 13, 2024

Complete the service in a timely manner. Oil change and state inspection, tires rotation. Texted when completed. More

by CFEDWARDS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Aug 13, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

August 13, 2024

I made an appointment for an oil change over two weeks in advance and had to wait for approximately 2 hours. When I got my Passport back, I noticed the tire pressures were not reset. I pointed this out to Je More

by TWINFORKS2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Aug 13, 2024 -

Priority Honda Roanoke responded

It's great to hear that Jennifer was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

August 13, 2024

Good service and fast turnaround on drop off service on a Saturday. Always able to answer my questions. More

by KNNOTTINGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Jennifer Tucker
Report | Print
Aug 14, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

August 13, 2024

Service is to expensive for retired people in this economy. I love my Hondas but wi) not buy anymore due to cost to owne. More

by JEFFWRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Stump
Report | Print
Aug 17, 2024 -

Priority Honda Roanoke responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Neal Young NealYoung@lithia.com

August 13, 2024

Larry was great and listened to my needs and didn’t pressure me into buying something that I may not have wanted More

by LISA.QUILLEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Dunn
Report | Print
Aug 14, 2024 -

Priority Honda Roanoke responded

Thank you, Lisa, for your business and this review. We're happy to hear that Larry and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

August 12, 2024

Only wants the sell doesn’t care about the customers! Not willing to learn what can be done to help the customer! More

by huff.glen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julie Felix, Jamal Robinson, Steve Waskey, Rachel Zastrow
Report | Print
Aug 15, 2024 -

Priority Honda Roanoke responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

August 10, 2024

Service was excellent, vehicle ready on time, at price that was quoted. Would use them again to service my 2014 and 2022 CR-Vs. More

by Stick
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Aug 11, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

August 10, 2024

Just a all around good place been taking care of me every sense I've been going there More

by cenglish1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Aug 11, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

August 10, 2024

Bought 2019 civic from priority, and it has only been serviced at this dealership. I travel long distance frequently and I often times have it checked/serviced between each trip. I trust the advisors to More

by lynettejobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jereme Mossor, Taylor Stump
Report | Print
Aug 11, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business, Lynette, and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

August 10, 2024

They always do a fast and great job we were in and out and very informed More

by DONDRUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Aug 11, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Don, and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

1
...
56
57
58
...
139