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Priority Honda Roanoke

Roanoke, VA

4.6
1,376 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,376 Reviews of Priority Honda Roanoke

September 08, 2024

A really wonderful experience - I would recommend you to anyone and I will be back! More

by rdillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 09, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

September 08, 2024

Everytime I get my car fixed by you all something else ends up going wrong with my car. Also I had to have a tune up within the first 6 months of getting this car . When I got my Chrysler from berglund ce More

by yvettephelps10
Service Communication
Recommend Dealer
No
Employees Worked With
Jamal Robinson, Jeffrey Spencer, Dwayne Powell
Report | Print
Sep 12, 2024 -

Priority Honda Roanoke responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Neal Young NealYoung@lithia.com

September 07, 2024

They were very helpful on the reason why I was there to have the car inspected? I thought that were very prompt in their service. More

by DMKJONES7
Recommend Dealer
Yes
Employees Worked With
Larry Dunn, Steve Waskey, Ryan Pimlott, Mark Ross, Daniel Strickler
Report | Print
Sep 08, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

September 07, 2024

Great to work with. Excellent knowledge and honest service. Will be taking my car back for future needs. More

by DAREKAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Daniel Strickler
Report | Print
Sep 08, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

September 07, 2024

The employees were very friendly and it was a quick and easy service to schedule! More

by HondaOdyssey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Sep 08, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

September 07, 2024

Very courteous and polite from the time I entered until I left. Clean waiting area and restroom. Explained in detail what was done on this visit. More

by LENORAWIMMER219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Sep 08, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Lenora, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 07, 2024

They are always very efficient, friendly, and professional. They use text messages to keep the customer updated on repair progress. More

by Debby Rattenbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Sep 09, 2024 -

Priority Honda Roanoke responded

Thank you. Debby! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

September 07, 2024

Polite, helpful, and saw that I was comfortable while waiting for car being serviced. Jennifer was very friendly and helpful. Entire crew were all super! More

by SALEMQUILTER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 08, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear Jennifer and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

September 07, 2024

Priority Honda, is a great dealership I would recommend them too my friends and family. More

by DASHON.JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 08, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

September 07, 2024

Taylor Stump was the service advisor and did an excellent job explaining the service that was to be provided and answered my questions thoroughly. More

by Webower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Sep 09, 2024 -

Priority Honda Roanoke responded

Thank you for your review and kind words for Taylor! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

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