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Priority Honda Roanoke

Roanoke, VA

4.6
1,376 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,376 Reviews of Priority Honda Roanoke

September 11, 2024

Wonderful service and love the tracking of where the car is in service! Quick and efficient time period. More

by LCULLINAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Sep 12, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

September 10, 2024

Customer service was excellent. Maintenance work was done in a timely manner and the communication was excellent. Highly recommend. More

by 24153DAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Sep 10, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

September 10, 2024

Very professional staff. I like that I had to schedule an appointment because it allowed the staff to be ready for me. They had two cars ready for me to test drive because I More

by T.CLINE71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Kevin Mohr, Larry Dunn
Sep 10, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 10, 2024

Very friendly. I waited while my inspection and oil change was done was kept updated during process. Very pleased with Jennifer and the service department. More

by CBOWLES115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Sep 10, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

September 10, 2024

Service this time was quick and Daniel explained everything thoroughly. He was also courteous and efficient. More

by robmusser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Sep 10, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

September 10, 2024

The dealership has been a great experience every time I have been there. From sales to service. More

by jellybean0209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dune, Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Sep 11, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

September 10, 2024

Great service and good follow up with service needs. Highly recommend to others with praise More

by TMULKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Sep 10, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

September 09, 2024

Friendly staff, efficient, close proximity to my work location, like the ability to drop vehicle off and text updates. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Sep 09, 2024 -

Jason responded

No

Sep 09, 2024 -

Priority Honda Roanoke responded

Thanks, Jason, for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

September 08, 2024

Good service, fast and complete. Will continue to use Priority Honda for all future service. More

by THERUSSELLSUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Sep 09, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

September 08, 2024

Communication is top notch! My family has purchased 3 cars from Larry Dunn and he is exceptional at making sure we get what we're looking for! Thanks Larry! More

by SEIDEL2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Larry Dunn
Sep 09, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad Larry and the team were able to help, and we hope to see you again! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

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