Back

Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

Directions

By Type

1,390 Reviews of Priority Honda Roanoke

September 11, 2024

Great thorough service , quicker than I expected. I have a great deal of confidence in Priority Honda and Daniel who was my service advisor. This is my third Honda CRV but my first hybrid. I have fou More

by DWASHENB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dunn, Adam Garst, Daniel Strickler
Sep 12, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. Daniel and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Congratulations on your new CRV! Best Regards, Neal Young NealYoung@lithia.com

September 11, 2024

I had made an appointment on line and assumed they had me scheduled. Upon arriving for service to get my car inspected and oil change, I was nowhere on the schedule. They went out of their way to work me in More

by MITCHELLSHARON9955
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Sep 12, 2024 -

Priority Honda Roanoke responded

Sharon, Thank you! Daniel and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 11, 2024

They were very helpful and worked with me to get a reasonable payment. They took the time to show me the features of the car I was buying and gave me a reasonable trade in. More

by BLDRSES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Friedley, Kevin Mohr
Sep 12, 2024 -

Priority Honda Roanoke responded

We are very happy to hear Kevin, Jeremy and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 11, 2024

The service appointment was prompt and repairs done in an orderly timeframe and the Courtesy Driver, Duke was polite and well accomplished. More

by RACOHEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Sep 12, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words for Duke, and for taking the time to leave us this wonderful service feedback! Best Regards, Neal Young NealYoung@lithia.com

September 11, 2024

This was my first visit to the service dept since purchasing my new crv. Taylor was very efficient. Service was done in timely manner with appt scheduled. Thank you. More

by kathysturgill45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Sep 12, 2024 -

Priority Honda Roanoke responded

Kathy, Thank you for your very kind review. Taylor and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 11, 2024

Overall experience satisfactory. People very pleasant. Had to have wrench picture on console turned off. Never would have purchased car if I was told of "start-stop" feature. Too More

by BLURDGCHES
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Sep 12, 2024 -

Priority Honda Roanoke responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Neal Young NealYoung@lithia.com

September 11, 2024

Wonderful service and love the tracking of where the car is in service! Quick and efficient time period. More

by LCULLINAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Sep 12, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

September 10, 2024

Customer service was excellent. Maintenance work was done in a timely manner and the communication was excellent. Highly recommend. More

by 24153DAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Sep 10, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

September 10, 2024

Very professional staff. I like that I had to schedule an appointment because it allowed the staff to be ready for me. They had two cars ready for me to test drive because I More

by T.CLINE71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Kevin Mohr, Larry Dunn
Sep 10, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 10, 2024

Great service and good follow up with service needs. Highly recommend to others with praise More

by TMULKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Sep 10, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

...
41
...