Priority Honda Roanoke

The dealership is a long-standing dealer in the valley and is known for quality vehicles and very good customer service. We wanted to buy locally and be able to have our service needs met here and Rick W and is known for quality vehicles and very good customer service. We wanted to buy locally and be able to have our service needs met here and Rick Woodson Honda is where we can have this done. We are very satisfied with the purchase experience. More

This is the fourth vehicle we have purchased from Rick Woodson Honda. We have been pleased with all of our vehicles and all of the salespeople we have worked with over the years. This time our salesman wa Woodson Honda. We have been pleased with all of our vehicles and all of the salespeople we have worked with over the years. This time our salesman was Bill Sizemore. He was very professional--very helpful and interested in our business, but not overbearing. We never felt pressured. He explained all aspects of the sales process fully, and made sure that we understood everything about the CRV we were purchasing. He spent a lot of time and effort on getting us a deal that fit our budget. We definitely recommend both Bill and the dealership. Ric Carter in the business office was also great to work with--very friendly and professional. Both Bill and Ric were very personable--even though it was late in the evening when everything was wrapped up. More

Bill had great knowledge on the product he was selling. Made sure we understood what we were buying or not buying. Was very patient and understand since we wanted to do some comparison shopping with other Made sure we understood what we were buying or not buying. Was very patient and understand since we wanted to do some comparison shopping with other makes and models. He made the experience very enjoyable. More

The certified vehicle we purchased was supposed to have a new battery--but it wasn't done. We discovered this when the car wouldn't start, two days after we drove it off the lot. Rear outlet also was not f new battery--but it wasn't done. We discovered this when the car wouldn't start, two days after we drove it off the lot. Rear outlet also was not functioning, and upholstery repair failed immediately. There was a severe disconnect between the promises from the sales side regarding a certified vehicle and the actual reality--the certification and rework process was not done well. I should note that they have stepped up to fix the items--it's just that they should not need to have been fixed in the first place. More

Danny took time to show me the car. He also allowed me to test drive and keep the car for a few days while we decided if it was right for us. He did answer our questions and concerns about the vehicle, but w test drive and keep the car for a few days while we decided if it was right for us. He did answer our questions and concerns about the vehicle, but was not pushy in his sales efforts. This was our first experience with Rick Woodson Honda, but more than likely will not be our last. More

My family purchased two Hondas from Mr. Henry in June. At that time the front brakes on my Pilot were replaced. I had the best car buying experience I have ever had. Mr. Henry was very helpful and nice. Ther that time the front brakes on my Pilot were replaced. I had the best car buying experience I have ever had. Mr. Henry was very helpful and nice. There was no pressure and he was a pleasure to deal with. Last week, I noticed a grinding sound in my Pilot. I had my husband look at the car and he agreed that the back brakes were going bad. I called Rick Woodson on Monday, had my appointment today (Tuesday), my brakes and rotors have been replaced with a more than satisfactory price. I am thrilled and will continue to do business at this car dealership!! More

I ranked the service only "good" because I think the service department missed a tire rotation that led to uneven wear on the tires, leading to an early trade-in and a new lease arranged by Larry Dunn. service department missed a tire rotation that led to uneven wear on the tires, leading to an early trade-in and a new lease arranged by Larry Dunn. Dunn was extremely helpful and adept at helping me trade-in my 2008 Civic for a 2010 at a lower cost per month. Needless to say, I was very happy with his work. I continue to lease Civics because I find them an excellent and reliable car and I continue to work with Woodson because of their helpfulness, reputation, and expertise. This time around I will watch the maintenance schedule and make sure that my tires are rotated properly so that they will last the length of the three year lease. More

I (Gary Kingery) buy a car every two or three years, and this has been the most pleasant experiance of all. Bill did not put any pressure on my wife and I. We questioned the trade-in-value of our car and Bi this has been the most pleasant experiance of all. Bill did not put any pressure on my wife and I. We questioned the trade-in-value of our car and Bill immediately went back to the manager who ajusted the trade-in-value. All questions were answered promtly. Bill's knowledge of the Honda Ridgeline was beyond all my expectations. Bill made sure I understood my new Honda Ridgeline before I drove off the lot. It was late and the dealership was closing but that didn't make any difference to Bill. He was still patient until I understood my new vehicle. I appreciate finally having an enjoyable experiance buying an automobile. Thank you Bill and Rick Woodson Honda. Mr and Mrs Gary A. Kingery More

I shopped in Christiansburg for a new car and was not sure if the offer they made was a good one. I wondered how the dealer's price compared with that of dealers in Roanoke. To check this out, I went t sure if the offer they made was a good one. I wondered how the dealer's price compared with that of dealers in Roanoke. To check this out, I went to the internet and asked for a price quote on the same car from Woodson Honda in Roanoke. The Woodson representative responded very quickly to my query, and much to my delight, the price that he quoted was considerably less than I expected. We drove to Roanoke to check this out, fully expecting to be disappointed. The price was 'real' and the car was exactly what we were told it would be. The salesman, Carless Craighead, was friendly and helpful. We were not pressured to buy lots of over-priced add-ons. I have been buying cars for nearly 50 years, and this experience was probably the best of them all. More

First, I would like to point out that I'm a very big fan of Honda cars. Ever since I bought my first 2002 Honda Civic EX, I have been hooked on them because they are so reliable, well made, and just plain of Honda cars. Ever since I bought my first 2002 Honda Civic EX, I have been hooked on them because they are so reliable, well made, and just plain fun to drive. I initially had traded my 2002 Honda Civic EX and bought a new 2008 Honda Civic LX at Rick Woodson Honda in Roanoke, VA. At that time, the level of service was outstanding, and the sales representative was very helpful and patient with me in determining which car would be best for me. That was back in Nov 2007. Now, today, I just traded in that 2008 Honda Civic LX and purchased a new 2010 Honda Sport Fit and again I experienced the same level of customer service, friendliness, and helpfulness that I experienced the first time. William Allen Sizemore was super friendly and helped me find the kind of car I was looking for. Also, Tom Campbell was very thorough in explaining to me my options of my service contract and finalizing all the paperwork. My only intention today was to test drive a Fit and see how much my Civic would fetch when traded in, and the next thing I knew I was signing papers and shaking a few hands and driving out of their lot with my brand new 2010 Honda Sport Fit. This is why I'm a returning customer to Rick Woodson Honda. They treat you with kindness, respect, and have some of the best deals around especially for quality vehicles that only Honda can produce. I also have all of my maintenance services performed at Rick Woodson Honda in Roanoke, VA. I experience, again, nothing but the best customer service there as well. I highly recommend Rick Woodson Honda in Roanoke, VA. More