Priority Honda Roanoke
Roanoke, VA
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1,390 Reviews of Priority Honda Roanoke
Although a long wait I arrived in the middle of the morning expecting to wait some time. I only came that late due to prior commitment. There was TV, snacks and sodas so t I arrived in the middle of the morning expecting to wait some time. I only came that late due to prior commitment. There was TV, snacks and sodas so there was entertainment. I knew enough to bring something to do to have in case of a long wait. It was about 2 1/2 hours. More
Wonderful Experience I seriously cannot express how grateful I am for the outstanding service at Woodson! Our Honda was in our possession for a month when the sidewalk had I seriously cannot express how grateful I am for the outstanding service at Woodson! Our Honda was in our possession for a month when the sidewalk had a leak. Woodson replaced BOTH rear tires at no cost. I HIGHLY recommend them! More
Shoddy, shoddy I purchased a 2011 Certified Honda Civic from Woodson Honda, I will never return there for a car or service ever. I test drove the car, took it to my I purchased a 2011 Certified Honda Civic from Woodson Honda, I will never return there for a car or service ever. I test drove the car, took it to my brother in law, he advised not to buy the car due to the recognizable bumper damage. Against my brother in laws advice I purchased the car under the assurances that the damages would be fixed. That was in July, in August I hit a pothole going 70 mph and the bumper breaks. I return home, took the car for an oil change and a bumper repair. Needless to say I did get my bumper fixed by a clip and more assurances that I won't have any more problems with the bumper. 2 days later the bumper falls again, call customer service and they advise they just did a 900 dollar bumper repair in August...(shouldn't that have a warranty?) they refuse to fix it, and overcharged me for my oil change (that I did not need) I contact service again, and was treated very rudely. Last month I hit a deer with the left side of my car, my local repairman asks me when I wrecked the car...I obviously had hit something on the right... Fast forward to this month, having overheating issues with the car. Take it to a different Honda Dealer, they ask me when the car was wrecked again!!! Damage repaired with after market parts in a completely different area then where I hit the deer... my local repairman, and my local garage are now under the impression that I bought a Certified used wrecked car. My salesman even apologized and said it should have never been on the lot, he no longer works for Woodson Honda... Woodson Honda will not return my calls. I am so upset for spending my hard earned money on a "wrecked" car, that the 300 point certified guarantee is xx and I have lost my peace of mind... More
oil change Everything appears to be OK. I really did appreciate the quick car wash that I received after the service. Check out was done in a very efficient ma Everything appears to be OK. I really did appreciate the quick car wash that I received after the service. Check out was done in a very efficient manner. More
Return buyer! Danny Haley is the best! This is the third car I have bought from him! I'll be back but not soon I hope! Danny is very patient and creative. He listen Danny Haley is the best! This is the third car I have bought from him! I'll be back but not soon I hope! Danny is very patient and creative. He listens to what I am looking for and finds it for me. Tom is awesome too. Both find the best deal possible. Tom understands and explain the financial end very well. Thanks Fellows! More
inspection They did a great job and got the "extra" needed repairs done on the same day, along with oil change, ect. which saved me from coming back a second da They did a great job and got the "extra" needed repairs done on the same day, along with oil change, ect. which saved me from coming back a second day. More
Great vehicle, great personnel, great service. Keep it up. Good attitude of all your service people. It's like they really like their job . This means a lot to a customer. Thanks keep up the good work. Good attitude of all your service people. It's like they really like their job . This means a lot to a customer. Thanks keep up the good work. More
Recall on Odyssey I want to thank the service department, Tina, Chris & Richard for helping me keep my van updated and serviced for the last 8 years. They are always ve I want to thank the service department, Tina, Chris & Richard for helping me keep my van updated and serviced for the last 8 years. They are always very helpful & so friendly! More
Detail job Top notch work from Mark, Jeff, Tina as usual !! The Folks in the detail shop continue to exceed expectations. I look forward to my next appoin Top notch work from Mark, Jeff, Tina as usual !! The Folks in the detail shop continue to exceed expectations. I look forward to my next appointment !! More
Free State inspection I appreciate the free state inspection and car wash, although the car was not washed clean the first time but they ran it through again. I did have to I appreciate the free state inspection and car wash, although the car was not washed clean the first time but they ran it through again. I did have to wait a long time without explanation. More