Priority Honda Roanoke

Fantastic service department! All of the folks at Woodson are very helpful, friendly and courteous. Their expertise is apparent. The folks in the service department "go the extra All of the folks at Woodson are very helpful, friendly and courteous. Their expertise is apparent. The folks in the service department "go the extra mile" to make sure that the customer is satisfied. I'm beyond satisfied, I'm thoroughly pleased with all my experiences at Woodson, sales and service! More

Very Courteous and Helpful !! My Honda CRV needed the first inspection and other necessary services. ALYSE Nester of the Service Department was very courteous and helpful. Thank My Honda CRV needed the first inspection and other necessary services. ALYSE Nester of the Service Department was very courteous and helpful. Thank you, ALYSE!! More

Great Experience for the sercice I received I had my Honda Pilot serviced Rick Woodson Honda. Jason was the service man. He did a great job and explained everything in detail. Also I received a I had my Honda Pilot serviced Rick Woodson Honda. Jason was the service man. He did a great job and explained everything in detail. Also I received a coupon previously from Honda for 12% off of the service. This helped me a lot. Overall, great experience with this dealer! More

Very accomodating The people are great. They are problem solvers! Thanks for the loaner car while my car was in the shop! The customer service was great! The people are great. They are problem solvers! Thanks for the loaner car while my car was in the shop! The customer service was great! More

Woodson Service Team Very helpful, informative, very very clean when working on inside of vehicle. And fast! Would definitely recommend this team to other prospective buye Very helpful, informative, very very clean when working on inside of vehicle. And fast! Would definitely recommend this team to other prospective buyers of Honda Vehicles! More

Great service. Service was prompt and thorough. I would reccommend the service at this dealer to anyone who needs repair. I have owned about four Hndas in the past. Service was prompt and thorough. I would reccommend the service at this dealer to anyone who needs repair. I have owned about four Hndas in the past. More

Inspection and oil change My inspection sticker had ran out and they were nice enough to fit me in the very next day and did my oil change and rotated my tires. They are so nic My inspection sticker had ran out and they were nice enough to fit me in the very next day and did my oil change and rotated my tires. They are so nice to deal with that I wouldn't go any place else. More

Very Disappointing Used Car Sales Experience I purchased a new Honda from this dealership a number of years ago and had a positive experience. On Monday my husband went to test drive an SUV I was I purchased a new Honda from this dealership a number of years ago and had a positive experience. On Monday my husband went to test drive an SUV I was interested in and he told the salesman that I would be in the coming weekend to test drive the vehicle if it had not been sold. There was a sign on the car saying the vehicle would be sent to auction in 7 days, and the salesman knew I was planning to come in on Saturday (5 days away). I found a few minutes to stop by earlier than expected, on Thursday, 3 days after my husband test drove the vehicle. The vehicle was gone, not sold but sent to auction and already in Pennsylvania. No apology, no satisfactory explanation, no call ahead of time. The only resolution offered was for us to purchase the car (without my having seen or driven it) and then they would bring it back. Very disappointing customer service. I will not be purchasing from them again nor recommending them. More

Super service Excellent service! I was greeted immediately with a smile. I knew exactly what service my car would receive and how much it would cost. I waited for m Excellent service! I was greeted immediately with a smile. I knew exactly what service my car would receive and how much it would cost. I waited for my vehicle - very reasonable wait time. More

I had a very good experience. I was quickly waited on and not pressured to look at cars I was not interested in. Julie Felix was very attentive and responsive. I was quickly waited on and not pressured to look at cars I was not interested in. Julie Felix was very attentive and responsive. More