Priority Honda Roanoke

Warranty Repair I had a problem with moisture seeping into my tail light assembly. I took my car into the dealership, they took pictures, got an approval to replace I had a problem with moisture seeping into my tail light assembly. I took my car into the dealership, they took pictures, got an approval to replace the lens assembly, and replaced my lens at no cost to me. The service only took about 20 minutes and I was on my way. I am very pleased with the quality service I have received at this dealership and will continue to be a returning customer. More

Rick Woodson Honda - the best I have bought several new Honda Accords through Rick Woodson Honda and have had just the best experience ever in dealing with them. From the sales an I have bought several new Honda Accords through Rick Woodson Honda and have had just the best experience ever in dealing with them. From the sales and finance people I was treated with respect and from my experience with the service department just outstanding. I just can't say enough good things about this dealership. Sure makes buying a new car a wonderful experience. I highly recommend this dealership to anyone. Stephen More

Woodson Honda -- a great experience! Excellent explanations about every feature. Financing arrangement was fair and suitable for me. I asked questions that led me to purchase the last o Excellent explanations about every feature. Financing arrangement was fair and suitable for me. I asked questions that led me to purchase the last of the Accord Coupes and the last of the V-6 engines. I know I have a classic! More

Satisfied with service I dropped off the car for inspection sticker . When I picked up the car, a gentleman talked to me about what was/was not recommended at the time. I dropped off the car for inspection sticker . When I picked up the car, a gentleman talked to me about what was/was not recommended at the time. More

The best! They always take care of us with the utmost respect and courtesy! It's always a hassel when your car needs repair but these guys never let you feel t They always take care of us with the utmost respect and courtesy! It's always a hassel when your car needs repair but these guys never let you feel that, more like an enjoyment to visit family. More

Professional, courteous, patient, well-informed From the moment my sales person walked out on the lot, he treated us with professionalism and warmth that can be hard to find these days. He asked we From the moment my sales person walked out on the lot, he treated us with professionalism and warmth that can be hard to find these days. He asked well thought out questions to help understand our goals and guided us through the process of exploring the car we ended up purchasing. More

Good experience for second car We had purchased a new Accord in 2014 and have been satisfied with the car and the service department. when we had to find a replacement for my 1995 We had purchased a new Accord in 2014 and have been satisfied with the car and the service department. when we had to find a replacement for my 1995 truck was glad to find a vehicle on the used car lot within our price range. We worked well with Marlin Criner in test driving two vehicles and finally when purchasing the CR-V. More

Great and fast I recommend this dealership I have purchased 3 hondas and very satisfied service department gets me in and out pretty quick very friendly nice place t I recommend this dealership I have purchased 3 hondas and very satisfied service department gets me in and out pretty quick very friendly nice place to deal with More

Sneaky Survey This is a sneaky survey. The email said there was just one question. When I answered yes, you switched me to this one which REQUIRES me to enter a t This is a sneaky survey. The email said there was just one question. When I answered yes, you switched me to this one which REQUIRES me to enter a titled review. One reason I would not recommend this service center is the policy of saying you can't do a recall repair for about 6 weeks. Yet when I need something that I will be paying for, you can always get me in within a week. I wrote to Sally Woodson about this and several other things that degrade your service dept. I never got a reply from her. I have 2 Hondas, very good cars. But I think I will have to switch to Toyotas in the hope their service dept. has more customer friendly policies and procedures. More

Best buying experience I have purchased many cars before (too many to count!) and I've never had a seamless experience like the one provided by Woodson Honda. I knew exactl I have purchased many cars before (too many to count!) and I've never had a seamless experience like the one provided by Woodson Honda. I knew exactly what I was looking for (2017 Honda CRV Touring) and was shown the two vehicles on the lot. The CRV was fully explained, along with all of the upgrades and new additions for this model year. Both Larry Dunn (sales person) and Julie Felix (sales manager) were fair and easy to work with. Larry walked me through the CRV and helped me pick out the accessories I would need to make this car my own. Julie Felix provided fair and upfront pricing. Because of the nature of my work I had very little time to worry with haggling over price...and much to my surprise, they beat every other dealer around. The process to buy the CRV took only a half hour from start to finish and Larry ensured that the car was ready and waiting when I stopped by to pick it up. A huge thank you to Larry, Julie, Carl and the whole Woodson team for making this purchase the best yet. I will be back and will send my friends and family your way. More