Priority Honda Roanoke

Friendly, responsive, Profeshional. Detailed response to my questions. Offer of on going assistance (after purchase) to the techy stuff in the infotainment screen. Friendly good helpfu Detailed response to my questions. Offer of on going assistance (after purchase) to the techy stuff in the infotainment screen. Friendly good helpful responsive people. More

New Auto Purchase Woodson Honda gave prompt follow-up with online, e-mail, and phone/text contact. I initially inquired about the 2019 Honda Insight using online re Woodson Honda gave prompt follow-up with online, e-mail, and phone/text contact. I initially inquired about the 2019 Honda Insight using online research. Then I used my Consumer Reports (online) membership for a CR "True Base Price" from Woodson and other area dealers. I had contact with two other dealers plus Woodson. (Woodson is geographically the closest, and I had previous positive experience with the service department.) Woodson (Danny Beckner) responded online with competitive pricing; Bobby Bishop (Sales) followed up. I continued to follow up with Bobby Bishop who respected my questions and personal timing for test driving and decision-making. Since I buy a car once every decade (!), I had to readjust to a dealer's sometimes murky process of finding cars and exchanging cars among dealerships, if it is not already on its lot. So it might sound to a customer that an automobile is immediately available, when in reality it is NOT. That was my case--and Julie and Bobby worked to find a car from another dealer in a short timeframe--like the next day--rather than waiting another month (for delivery). This enabled me to use it for a couple imminent pre-planned road trips, which gave me a few hundred miles of driving experience, adjustment, and pleasure in a new model. More

Excellent Buying Experience My wife and I just purchased our 7th Honda from Woodson Honda and I can honestly say that the sales and service experience only gets better. We would My wife and I just purchased our 7th Honda from Woodson Honda and I can honestly say that the sales and service experience only gets better. We wouldn't purchase a vehicle from anyone else! More

Service This is my wife's car and she does not drive it much. Needless to say, we service her car once a year. The service was quick, and this year the car This is my wife's car and she does not drive it much. Needless to say, we service her car once a year. The service was quick, and this year the car is 6 years old, they notice through their routine check list, that the battery was low. Since my wife doesn't drive much, and most of that is just a couple of miles to the grocery store, it really did not surprise me the battery was low. We just need to take a good trip and then have the battery checked again. It is most inconvenient to be caught with a dead battery when you really need the car.... Thank you Woodson Honda for bring this to our attention! More

Oil Change and Tire Rotation. All work was done professionally and on time. It's easy to make an appointment on line. Love the car wash afterward. I am happy with my service. All work was done professionally and on time. It's easy to make an appointment on line. Love the car wash afterward. I am happy with my service. More

Satisfied to the highest. They worked very hard to make sure I was satisfied. My smart phone wouldn't connect to my car for me to be able to have GPS and other services. They They worked very hard to make sure I was satisfied. My smart phone wouldn't connect to my car for me to be able to have GPS and other services. They did everything to get it connected and they did. I am very appreciative how they worked to make me happy. Everyone helped. Thank you Woodson Honda. More

Best car buying experience ever What a great experience. I wasn’t pressured into making this purchase but my salesman (Rickie) wanted to sell me the car. I drove more than 100 miles What a great experience. I wasn’t pressured into making this purchase but my salesman (Rickie) wanted to sell me the car. I drove more than 100 miles to make this purchase as Woodson offered the best deal. So I got a great car CR-V and a salesperson that understood his product and took the time to help me understand all the “tech” functions. I will definitely be a repeat customer and recommend to family and friends. More

Good dealership Great team, worked with Willie and Rickie both were straight forward and helpful. A easy and pleasurable experience.Got the car I wanted at a great p Great team, worked with Willie and Rickie both were straight forward and helpful. A easy and pleasurable experience.Got the car I wanted at a great price. More

Customer device experience As always excellent customer service experience above and beyond. Everyone is always striving to do better. Extra Special attention to detail and nev As always excellent customer service experience above and beyond. Everyone is always striving to do better. Extra Special attention to detail and never Nickel and diming There customers. More

Pleased! I appreciate the service team and the structured protocol they follow. I enjoy being able to drive right into a conditioned space before even havin I appreciate the service team and the structured protocol they follow. I enjoy being able to drive right into a conditioned space before even having to get out of the car. The vehicle was ready when they said it would be ready. Happy customer! More