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Priority Honda Roanoke

Roanoke, VA

4.6
1,378 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,378 Reviews of Priority Honda Roanoke

April 18, 2024

Rachel was great to work with No pressure answered all our questions. Would recommend her. On the flip side, getting an appraisal on trade in took over 2 hours, wasted valuable time. Finance rep was More

by bpcolby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Steve Waskey, Rachel Zastrow
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

Apr 19, 2024 -

Priority Honda Roanoke responded

While we're glad to know that you had a great experience with Rachel and the rest of our team at Priority Honda Roanoke, we apologize for the delay throughout your trade-in appraisal. We appreciate your patience throughout your visit as well as your positive feedback. Thank you for choosing us for your vehicle needs, safe travels!

April 18, 2024

Great customer service. Bryan kept us updated with everything we needed to know. We appreciate he well he communicated with us, via text, phone and in person. More

by aggie k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your great experience with Bryan at Priority Honda Roanoke! We aim for informative, communicative service always. We hope to assist you again in the future, have a great day!

April 18, 2024

All of the advisors in the service department are always helpful. The work is always thorough and done in a timely fashion. I really enjoy bringing my vehicle here and I am glad I purchased my vehicle from More

by ZSAUNDERS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

Apr 19, 2024 -

Priority Honda Roanoke responded

We're so glad to know that our service team consistently provides you with quality service in a timely manner throughout your experiences at Priority Honda Roanoke. Thank you for choosing us for your vehicle needs, we truly appreciate the support! Safe travels!

April 18, 2024

Service Advisor Jereme Mossor very Knowledgeable person He give me Updated News about My Honda Crv More

by SATISHCHATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

It's great to hear that Jerome and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

Apr 19, 2024 -

Priority Honda Roanoke responded

We're so glad to know that Jereme provided you with knowledgeable, communicative customer service regarding your Honda CR-V. Thank you for taking the time to share your great experience, we hope to serve you again in the future!

April 18, 2024

My experience at Priority Honda was very efficient and excellent. Brian explained everything very well. More

by CAPTIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your great experience! We're happy to hear that you received excellent customer service throughout your visit. We look forward to serving you again in the future, have a great day!

April 18, 2024

Scheduling is easy, status indicator was helpful and quality of work average. Work was checked as complete but not done. More

by HPONTIVEROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Apr 21, 2024 -

Priority Honda Roanoke responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Neal Young NealYoung@lithia.com

April 18, 2024

They were helpful with everything nice people and love my car wish give your name to friends More

by cynthia_field
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Tim Foutz, Cheyenne Draper
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Cynthia, we're so happy to hear that you're loving your new car! We aim for a top-notch experience for our customers always. Thank you for sharing your review, we truly appreciate the support!

April 18, 2024

It was very easy an fast all the process. I was invited to the test drive, I liked the car and fortunately, it was possible to close the deal. More

by rfp.rodrigo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Kevin Mohr, John Busher
Report | Print
Apr 18, 2024 -

Priority Honda Roanoke responded

We're glad to know that our team was able to provide you with a smooth car-buying experience at Priority Honda Roanoke! Thank you for taking the time to share your review, we hope you're enjoying the new ride. Safe travels!

April 18, 2024

Everything thing went as planned and in a reasonable amount of time for a reinspection More

by BMOUGHTON
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Apr 18, 2024 -

Priority Honda Roanoke responded

We're happy to hear that your visit at Priority Honda Roanoke went smoothly and in a timely manner. Thank you for sharing your review, we're looking forward to serving you again in the future!

April 18, 2024

Dealership and service personnel finished my service on the same day in which it was scheduled. More

by JLAWW
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
Report | Print
Apr 18, 2024 -

Priority Honda Roanoke responded

We aim for efficiency and timeliness within all we do, so it's wonderful to know that our team was able to reflect this throughout your visit. Thank you for sharing your review, we look forward to serving you again in the future at Priority Honda Roanoke!

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