Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Priority Honda Roanoke
Roanoke, VA
1,342 Reviews
Thank you for visiting Priority.
Priority Automotive is built on such a simple idea: Put the customer first. Those aren't just words. They're our promise. And the meaning behind our name.
Because we know that without our customers, we can't succeed. And it keeps them coming back year after year. Today, Priority is one of America's fastest-growing dealership groups. We're proud of that, and even prouder that you are considering Priority for your next vehicle purchase.
Dennis Ellmer,
President, Priority Automotive
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,342 reviews
August 28, 2024
My experience was one of quality information and quality service during my entire visit with Tim. service during my entire visit with Tim. More
by KINGERYBDFRD
Verified Customer
August 27, 2024
You are a great dealership to deal with. Your employees are very customer oriented. Great service! Your employees are very customer oriented. Great service! More
by dee18
August 27, 2024
Customer service good Timing good for pickup Shuttle good and convenient location warranty is good good and convenient location warranty is good More
by Basketclown47
August 27, 2024
The service department is great friendly and efficient service . I was met with by a friendly associate who entered the needed information into the system then showed me to the customer lounge service . I was met with by a friendly associate who entered the needed information into the system then showed me to the customer lounge More
by ROBENDORF56
Employees Worked With
August 27, 2024
Jennifer was great and explained the work needed at this time. I do think it would be nice if you offered a courtesy carwash when service was done. time. I do think it would be nice if you offered a courtesy carwash when service was done. More
by debbie_metcalf
Employees Worked With
August 26, 2024
They were awesome! Extremely helpful! They found the vehicle that I wanted. I would recommend them to my friends. Extremely helpful! They found the vehicle that I wanted. I would recommend them to my friends. More
by DODSON.SHAY
August 26, 2024
Everyone was so nice and courteous, service was top notch. I will definitely be back for them to service car. notch. I will definitely be back for them to service car. More
by BIRSYBUS4KIDS
Employees Worked With
August 25, 2024
Adam wants an Eric sectional customer sales rep, well prepared professional, and I Broadway. Duke is a pretty outstanding contact point in the courtesy car for priority also. prepared professional, and I Broadway. Duke is a pretty outstanding contact point in the courtesy car for priority also. More
by THEKIDDS3
August 25, 2024
I bought my New Honda Civic last summer and brought it in for a state inspection. I made the appointment online but never saw anything that said I was leaving it. My service advisor was Jennifer Tucker and s for a state inspection. I made the appointment online but never saw anything that said I was leaving it. My service advisor was Jennifer Tucker and she was terrific. I don’t have another car and live approximately 40 minutes from Honda dealership, I did not want to have to go home and come back tomorrow. I explained this to Jennifer and she really helped me out. She arranged to get my car inspected while I waited. Jennifer went above and beyond what I expected because only 45 minutes later, my car was inspected and I was leaving the dealership. It’s great service like this. It makes me glad I bought a Honda! More
by vlr280
Employees Worked With
August 24, 2024
They have friendly, helpful staff! They call and wish happy birthday every year and call to check on me from time to time. Great team of people! They call and wish happy birthday every year and call to check on me from time to time. Great team of people! More
by TIFFANYCHAPMAN8190
Employees Worked With
