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Priority Honda Roanoke
Roanoke, VA
659 Reviews
Thank you for visiting Priority.
Priority Automotive is built on such a simple idea: Put the customer first. Those aren't just words. They're our promise. And the meaning behind our name. You can feel it in some very enjoyable ways. Like Priorities for Life, our award-winning lifetime value package. It saves our customers thousands of dollars in maintenance costs every year. And then there are our dealership amenities. Everything from kids' play areas and Wi-Fi? to manicures and relaxing massage chairs.
It's all included, and all part of putting you first. Why? Because we know that without our customers, we can't succeed. And it keeps them coming back year after year. Today, Priority is one of America's fastest-growing dealership groups. We're proud of that, and even prouder that you are considering Priority for your next vehicle purchase.
Dennis Ellmer,
President, Priority Automotive
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 659 reviews
June 05, 2024
Priority was so busy the day we were talking to our Salesman. But I always use Larry. Salesman. But I always use Larry. More
by TERRIFERGUSON7
Verified Customer
Helpful June 05, 2024
Always helpful and great at explaining things I want to know. Greatest... Always lets me know if up coming needs. know. Greatest... Always lets me know if up coming needs. More
by KNOELL
Employees Worked With
June 05, 2024
I showed up unexpectedly for a repair. Jereme immediately knees the problem and got my car in that same day for repair! Jereme immediately knees the problem and got my car in that same day for repair! More
by LINDYLEE11
Employees Worked With
June 05, 2024
Personal and service excellent on this visit. Organized and work done in a timely manner. Love Duke the shuttle driver, he's always great conversation and good driver. Organized and work done in a timely manner. Love Duke the shuttle driver, he's always great conversation and good driver. More
by ESTHERKARGL
Employees Worked With
June 05, 2024
They told me my price would be 27 ish thousand and it went up to 31k and bumped my payment up, the finance man has been very helpful though went up to 31k and bumped my payment up, the finance man has been very helpful though More
by mikaylabelanger56
June 05, 2024
Adam was very efficient and good to work with. He got my oil change and tire rotation done quickly. I’m very pleased with the dealership as long as they do the service and don’t try to sell me e He got my oil change and tire rotation done quickly. I’m very pleased with the dealership as long as they do the service and don’t try to sell me extra service which may not be needed at that time. Last year the service rep tried to tell me the fuel injectors needed cleaning. He even quoted me the wrong mileage that Honda recommends for fuel injection cleaning so it would look as if mine was overdue. Larry Dunn is a great sales person who follows up with his customers. I have several friend who are repeat customers or have multiple Hondas they bought from Larry !!! More
by JANHOFFMAN7
June 05, 2024
Everything was great except I had to return to have my rotated tires reset. They were fixed once I returned. rotated tires reset. They were fixed once I returned. More
by BOBFRED57
Employees Worked With
June 05, 2024
Everyone is always so nice and they go over everything they did to my vehicle they did to my vehicle More
by MICHELLEATKINS84
Employees Worked With
June 04, 2024
Service dept great. Used car dealership suckered me. Didn’t have second set of keys or fob, but didn’t make that known until all paperwork was signed and I was being sen Used car dealership suckered me. Didn’t have second set of keys or fob, but didn’t make that known until all paperwork was signed and I was being sent on my way. Used car manager told me he didn’t have a solution. Other than the free oil changes, I will not patronize them again. More
by DEARLDOWNS
June 04, 2024
John and the rest of your staff members were so personable and kind! I love my new car, and will be referring others to your dealership in the future. personable and kind! I love my new car, and will be referring others to your dealership in the future. More
by kolibarm89
