Priority Honda Hampton

The employee above was very helpful in explaining to me prior to my visit how things would go. Also was very helpful finding me the correct fitting car for my uses while getting me a good trade in value on prior to my visit how things would go. Also was very helpful finding me the correct fitting car for my uses while getting me a good trade in value on my old one. I gave the overall experience a lower score because I am still a little frustrated with how a few details were handled. First off I was charged for new tags instead of transfer tags and a week later am still waiting for the refund. Also my trade in car was suppose to be paid off, but has yet to be done. How this would be handled (steps, timeline) was not discussed with me. It concerns me because this car was sold the day I purchased mine, but legally I am still liable for this vehicle as it still has me making payments. More

Mike Timmons is a great salesman and I appreciate everything he did. He was very patient with my family and I and worked hard to get me the car I really wanted! I have, and will continue to recommend everything he did. He was very patient with my family and I and worked hard to get me the car I really wanted! I have, and will continue to recommend him to family and friends. Thanks again Mike! More

Very professional and courteous attitude. Knowlegable Very professional and courteous attitude. Knowlegable about the vehicles we were interested in and what he had available. Answered all our questio Very professional and courteous attitude. Knowlegable about the vehicles we were interested in and what he had available. Answered all our questions about the vehicle we decided on, and provided pertinant documentation, such as the carfax. One of the best car salesmen we have dealt with, during fifty years of car buying. On unrelated item to this review. Why am I required to sign in and set up an account and give all my info when all I want to do is submit a review. I don't want you passing out my e-mail and I probably won't ever access this site again. More

New to the area I had to find a place to take my car. Previously, I had taken my car to the same shop and they new it inside and out. Nervous about a new dealership/service shop, I took my car to Peninsu Previously, I had taken my car to the same shop and they new it inside and out. Nervous about a new dealership/service shop, I took my car to Peninsula/Priority Honda. Since day one, they have been welcoming and taken good care of my car! Since I moved to VA, my car has been through a lot, oil changes, crashes, 100,000 mi check up, new tires, and more, and they have helped my with all of it. I was most impressed with my last visit. I got a flat tire on the way to work and took the car into the shop to replace it. While I was there, it was time to replace all the tires, so they did! A week later I felt like I was having trouble with the alignment. I took the car back in and they looked it over and the mechanic (Nick Salter) even took the time to ride in the car with me to assess the problem. I have asked for this before at other shops and they still won't do it. All this and I was out of the dealership by lunch! I appreciate the hard work and sincerity that Peninsula/Priority Honda puts into helping their customers, it shows! I also appreciate the estimates they (Erick Orendorf) provide me for the work done and the work that needs to be done, I really help me budget for car expenses and lets me make the decisions. I appreciate you Hard work, thank you Peninsula/Priority Honda, Sarah More

Mike was a pleasure to work with! He made me and my wife very comfortable and at ease about the whole buying process. I highly recommend him for his personality, knowledge and patience! very comfortable and at ease about the whole buying process. I highly recommend him for his personality, knowledge and patience! More

I appreciate the way Mike Timmons and the finance manager, Levy, listened to my concerns about the car I wanted and the sort of warranty I wanted for the vehicle. When I told Mike my budget, my pref manager, Levy, listened to my concerns about the car I wanted and the sort of warranty I wanted for the vehicle. When I told Mike my budget, my preferred makes and preferred mileage, he found cars on the lot that met those parameters. He showed me the 2005 Toyota Corolla Friday afternoon, and I bought it the next day. What's remarkable about this experience is it happened by a fluke. I had appointments to look at other cars and just stopped by Priority Honda because it was so close. Special thanks to Mike Timmons for honoring my stated budget. More

Brad Young was very helpful if getting the car I wanted at a reasonable price. He went out of his way instructing me on the new car's technical tools after the purchase. at a reasonable price. He went out of his way instructing me on the new car's technical tools after the purchase. More

When my husband and I arrived at the dealership, we did not have to walk around and wait for someone readily to assist us. Mr. Timmons approached us offering his assistanace. He is very friendly, profess not have to walk around and wait for someone readily to assist us. Mr. Timmons approached us offering his assistanace. He is very friendly, professional, and knowledgable about the hondas. He provided his expertise along with the difference in each vehicle we looked at. The customer service we receive I can't explain but have not one complaint, it was the best. Mr. Timmons provided excellent quilatiy service that I have not experience in a long time from any place of business, it made us so at ease in our effort to purchase a car even when we felt that there was a possibility it might not work, he assured us that Priority Honda was working hard for us. Other staff during our visit would come over to ensure that we were comfortable and that they understood the long day while informing us how much longer it should be. Though I don't know much about where the pricing of cars should be, I do believe that we received a great deal on our vehicle. My overall experience was excellent, again no complaints and I look forward to continuing my relationship that I have initiated with Priority Honda and hope I receive the same customer service in the service department. More