4115 West Mercury Blvd.
Hampton, VA 23666
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In Nov 2023 we purchased our 3rd Odyssey from Priority. We have owned an '03. a '13 and now a 2024. We have been Priority customers since July 2003. Although we closed the deal, it was not without conflict. 1) I asked for mud guards to be installed. Our previous Odyssey's came with mud guards installed by the dealer. I hoped to get the same service in 2023. But, to my amazement, they said "No" as there was no one at the dealership who could make that $117.00 decision ! Not the sales agent, the sales manager or the business manager! WOW! 2) When we were closing they offered me $3,500 for my trade. Then the business manager added $1,000 back into the purchase hoping I would not notice. I had to call him on it. Also, I strongly objected to the $900.00 processing fee. In short, we were treated without any consideration for our repeat business (More than 20 years!). If it were not for the free oil changes and free state inspections, I would not return to this dealership. In fact, I strongly recommend anyone buying from Priority reconsider. By the way, Priority Auto Group is now owned by a dealership conglomerate. I don't recall the name!
Scott Gregoire Spent time with me and my wife help us with a car we did not even buy from Priority Honda
Very friendly and worked hard to get us the car and the accessories we wanted.
My son just bought his very first car!! Steve Hernandez Made our experience absolutely amazing! He was knowledgeable, so helpful and overall absolutely amazing! He made my son’s first experience with purchasing a car unforgettable. Our family highly recommends Steve for your future purchases! We will definitely be back!
We had the best experience with Steve Hernandez. It was our grandson‘s very first car purchase, and Steve made it a family affair. He was very accommodating and knowledgeable. We will definitely use him for our future car purchases.
A great environment and welcoming staff. Had a great experience with Farhad Abazari getting all necessary information about the car, pricing, and leasing process. He was very knowledgeable and attentive. He is a great sales consultant and being young buyers he never made us feel uncomfortable and actually made us feel more confident in the whole process.
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