Priority Honda Hampton
Hampton, VA
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Mike Brackin was wonderful to work with. Mike made sure that I got the car that I wanted at the price I was looking for, without the high pressure that I received from other dealerships, Everyone that I de that I got the car that I wanted at the price I was looking for, without the high pressure that I received from other dealerships, Everyone that I dealt with from Mike Brackin, the receptionist, store manager and financial director reflected the "Priority promise". I come from a retail regional management background and one very important impression that I came home with is, the owner of this company appreciates his associates...He cares enough to make them happy in their jobs..."the owner comes in and he knows our names, he wants to know what we need"! That gives me confidence in the company as a consumer, in standing by their commitment to me as part of their Priority family. I know others that have purchased with Priority and I have yet to hear anything negative about their experience. I have one friend that credits their service department in finding a potential dangerous tire problem with her Honda, they found it because they took the time to listen to what she was telling them. So thank you Mike Brackin for guiding me in our purchase and being so genuine and real, it was a pleasure working with you and I look forward to working with you in the future...P.S. I really love my Honda CRV, it gets even better gas mileage on the highway then stated !! More
Tim remembered us when I called several days after we met. We hadn't talked long that first day, but he remembered the smallest of details. When we returned to look at that original car (it wasn't a perf met. We hadn't talked long that first day, but he remembered the smallest of details. When we returned to look at that original car (it wasn't a perfect fit), he showed us the perfect car. The Honda had been traded in days before, and not many people knew about it. Well, now that car belongs to us. He truly listened when we spoke to him so that he could do his job better. Thank you for that because we met too many salesmen at other dealerships that didn't listen well. Levi knows his job well. I was impressed how he could answer my questions correctly and quickly. He also made me feel like he had time for my finance and warranty questions. Too often I find that once the sale is in motion the paperwork is put into high gear without regard to the customer. Thank you for being swift with the paper but patient with the customer. This was my daughter's first car purchase. I was along for guidance and cosigning. Your dealership did well start to finish. I hope her future purchases are as pleasant and professional. More
Joe Giltner was by far the best new car salesman that I have ever dealt with. He was very professional and also very helpful and available when I had questions! I would highly recommend him to anyone loo have ever dealt with. He was very professional and also very helpful and available when I had questions! I would highly recommend him to anyone looking to purchase a new car!! Also, Levi Whitehead made our financing experience very nice. He was also very friendly to us. It was a pleasure doing business with Priority Honda and when I buy again this is where I will go. I love my new CRV!! It is everything that I expected and more! More
I was all set to purchase a vehicle from an out of town dealer. I looked up the Priority web site just for cost comparison. The web price could not compare but an ensuing conversation with an internet sa dealer. I looked up the Priority web site just for cost comparison. The web price could not compare but an ensuing conversation with an internet sales consultant brought me into the dealership. At first glance, the dealership was impressive, everyone I had contact with was helpful and friendly, and I was taken care of quickly without pressure. I discussed with the 'out of town' deal with the Peter. Nearly $4000 less than the advertised price Priority was offering. Within 45 minutes from the time I walked into the showroom and WITHOUT having to meet with 4 levels of management, Priority equaled the deal and gave me a fair deal on my trade in. The vehicle needed to be ordered and Priority worked with me and a fairly busy schedule for delivery. William (our finance guy) put a movie on for my children while in his office. Wow. Nice move. Did not pressure us into purchasing extras, and explained everything very well. In and out less than 30 minutes and one of the first times I've left a finance office without feeling like I've thrown money away. The vehicle is amazing, Hondas usually sell themselves. But, Priority was able to steal my business from another dealership with old fashion curiousness. More
I walked into Honda to have my car (2012 Accord) serviced. As I walked in to pay for the service I ran into Kyle West. I drove out with a CRV 2013. I tell all my friends dont go east go west to see serviced. As I walked in to pay for the service I ran into Kyle West. I drove out with a CRV 2013. I tell all my friends dont go east go west to see Kyle West-:) Levi,Jerome More
Joe was a wonderful salesman to work with, he was very responsive during my sales process. He work to ensure that I was satisfied with my purchase. responsive during my sales process. He work to ensure that I was satisfied with my purchase. More
I rate this experience a five because we expressed what we wanted and Richard found exactly that, no wasted time on unwanted cars. Plenty of inventory to choose from and answers to all questions. Great e we wanted and Richard found exactly that, no wasted time on unwanted cars. Plenty of inventory to choose from and answers to all questions. Great experience from start to finish. More
My car buying experience was excellent. Joe Giltner was outstanding and very professional. I will recommend him to my friends and associates. I enjoyed every minute of the process. outstanding and very professional. I will recommend him to my friends and associates. I enjoyed every minute of the process. More
Very friendly and patient. Worked with our needs and budget over several days with no pressure to buy. Nothing sketchy or junky about this place like some other dealerships we experienced. budget over several days with no pressure to buy. Nothing sketchy or junky about this place like some other dealerships we experienced. More
My new car buying experience at Priority Honda Hampton was a seamless transaction,thanks to Mike Timmons. I read about the dealership and sales team on DealerRater . The entire sales team had great rating was a seamless transaction,thanks to Mike Timmons. I read about the dealership and sales team on DealerRater . The entire sales team had great ratings. I chose Mike Timmons. From the 1st phone call to the final signing of contracts,Mike was patient, very knowledgeable and thorough. He accompanied me on my test drive and is to be commended for his bravery! However, he was respectful during the entire drive through tunnels and bridges! I knew the car I wanted was going to be the Honda Accord EX-L in white orchid pearl, with ivory leather interior, 4-Cyl. Mike made it happen at the best price. When I arrived at the dealership the car was right out front.YAY. Went for the drive, received a fair trade for my 2005 Chrysler 300. Signed what seemed like endless paper work and finally I was set to drive home in my beautiful new car, which I love, love, love. Only 3 days old! The only issue I had was contacting Mike, the dealership has switchboard issues. Took me a day and half to finally contact Mike, was certainly not his fault. Once you get his cell phone and email contact, it was a breeze.I recommend anyone looking for a new or used car to contact Mike Timmons. Bravo! I will definitely buy my next car from him. Bravo! Christine More