Priority Honda Hampton
Hampton, VA
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This was the first dealership we went to of many. We ended up back here because of price and they had the exact odyssey we wanted. Melissa was very nice to work with. Answered all of our many questions ended up back here because of price and they had the exact odyssey we wanted. Melissa was very nice to work with. Answered all of our many questions and willing to help us in any way possible. More
Joe was very helpful in our decision to choose the right vehicle. Unlike other dealerships I dealt with prior to this purchase, Joe never hounded me by phone or email. Joe was an honest, straight-shooter, n vehicle. Unlike other dealerships I dealt with prior to this purchase, Joe never hounded me by phone or email. Joe was an honest, straight-shooter, no BS type of salesperson - full disclosure. This is greatly appreciated! Mike helped make the paperwork process smooth and reminded me as well of the important extended warranty coverage. Joel was the deal maker. Thanks for making this purchase happen. I'd definitely recommend Priority Honda to friends & family. More
My wife and I came in knowing what car we wanted from the dealer's website and Harold was very friendly, helpful, and accommodating as we inspected the car, took it for a test drive, and completed the sale. dealer's website and Harold was very friendly, helpful, and accommodating as we inspected the car, took it for a test drive, and completed the sale. We like the Priority for Life deal with the free oil/filter changes and state inspections for life and have been happy with our previous service visits at this dealership. We even bypassed a closer Honda dealership in favor of this one due to our experiences with their service department and larger selection of vehicles. I will ding them a little in that the sale took 3 hours after we said we wanted to buy, even though it was a cash deal and there was nothing that should have held it up for that length. Also, when negotiating the price, the dealership's initial ask was around $2000 higher than the price listed on their website. If I had not done my homework, I probably would have paid a lot more than I did. More
We came in looking for a Honda Pilot and we had talked to Joe on the web to set up a appointment. When we arrived we were pleasently surprised that there was no high pressure sells techniques and that we got Joe on the web to set up a appointment. When we arrived we were pleasently surprised that there was no high pressure sells techniques and that we got a fair trade in value on our vehicle. Joe listened to what we wanted and our payment requirements and helped us get what we felt was a fair deal. Joe found a vehicle that my wife and I both liked and we went off for a test drive during which Joe answered our questions and explained a lot about the pilot. We had a very pleasent experience and thanks to Joe, Priority Honda made a deal with us and we purchased the Pilot. My wife loves the car! We both liked the idea of the Priority for life and are looking forward towards the first maintenance visit. If it is as pleasent as the sells experience we will be with Priority for a long time to come. Thanks again Joe. More
Tim ensured that we received a great value within our budget. Nick made the financing process fast and easy to understand. We were in and out in under 4 hours having purchased 2 vehicles! budget. Nick made the financing process fast and easy to understand. We were in and out in under 4 hours having purchased 2 vehicles! More
Highly recommended - excellent customer service!! If you are looking for new Honda check them out. We went to several other dealerships in the Hampton Roads area and Priority Hampton Honda is the only one t are looking for new Honda check them out. We went to several other dealerships in the Hampton Roads area and Priority Hampton Honda is the only one to trust with your business. More
I am leasing a 2013 CRV and I have the Butler paint service. I have taken my car in for this service twice. The first time after having it done there were swirl marks all over the paint in which it t service. I have taken my car in for this service twice. The first time after having it done there were swirl marks all over the paint in which it took a good wash and waxing for those to now show up anymore. This last time, I was asked if I wanted a pre-wash of $29.99 to get rid of bugs and tar before the treatment. I was never told that there would be an extra charge for doing this, but I was okay with that. I asked what it entailed and the service department said that it did include getting the bugs and tar off as well as vacuuming the inside of the car and whipping it down inside. There were marks on most of the plastic that are over the tire welds, looks like scuffs from a buffer, the paint looked good this time without the swirl marks from what I have been able to tell, but the car was not vacuumed. It still had some debris in the back floorboard from me having a passenger and also in the very back of the car. I am not sure that I will pay the extra next go around if they aren't going to do what I am supposedly paying for. My experience here as far as purchasing or leasing this Vehicle and the 2012 Honda Civic last year was a great experience, but I am truly not happy with the service I have received regarding this Butler paint service. Someone should really be double checking the quality of work that is being done by those employee's performing this work. More
I received a call from Mr. Royce Hall making me an offer I believed he could not make happen. He was very kind and walked me through the lot in the freezing weather to select a vehicle I could afford. I fel I believed he could not make happen. He was very kind and walked me through the lot in the freezing weather to select a vehicle I could afford. I fell in love with the Fit Sport but it was out of my price range, he tried all different options to get me in the car I wanted but I decided to go with the Honda Fit Base to keep my payments low. He listened to my concerns and answered all my questions. He got me cocoa and showed my the quiet room with the massage chairs (my favorite part of the deal)!!! I took an extra 15 minutes in there. : ) I didn't feel rushed or compelled to make a quick decision. I was then introduced to Levi Whitehead, the financial manager who was also extremely pleasant and willing to listen to what I wanted and what I would agree with in order to get me into a newer vehicle. Bottom line, they did every thing right and worked quite well as a team!! : ) Priority Honda has two superb employees on their team. GO HONDA. When my niece is ready for her car I will be taking her to Priority Honda. Excellent Service. More
Melissa was so professional and friendly. She found us the car we wanted in just a few hours. It was so nice to deal with so many professional salesman who are outstanding in customer service! We highly r the car we wanted in just a few hours. It was so nice to deal with so many professional salesman who are outstanding in customer service! We highly recommended Priority Honda and Melissa. More
Melissa Gary was actively involved in the purchase process from inital contact to the final sale. She provided accurate information, was very descriptive and informative about the quality of the vehic process from inital contact to the final sale. She provided accurate information, was very descriptive and informative about the quality of the vehicle and purchase, and ensured that I had several options that were within my price range and specific to the type of vehicle that I wanted to purchase. She was cordial yet professional and ensured that I understood every aspect of the purchasing requirements including the contract. She also set deadlines and adhered to them. She both met and exceeded my expectations. Should you purchase a vehicle from this location, please ask for Melissa Gary. More