Priority Honda Hampton
Hampton, VA
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We initially went in because my trucks transmission went out and due to its age we were going to buy a new vehicle. After we test drove a Pilot, and went home to think it over, we decided to fix the truck. out and due to its age we were going to buy a new vehicle. After we test drove a Pilot, and went home to think it over, we decided to fix the truck. We also decided that if the dealership could work with us on price, we would still purchase the pilot because we liked it and figured this was a good time to buy. The staff at Priority were wonderful to work with every step of the way. Mike Brackin was extremely polite and courteous and went out of his way to help us find exactly what we wanted without pressuring us. That went a long way... He made the experience enjoyable! That mentality was continued with everyone we dealt with. Matt Davis, Nick Napier, Jerome in the Business Office were all wonderful to work with. Everyone made us feel welcome and like we were part of the family from the moment we walked in. The vehicle we wanted was in stock with all of the options already on it we were interested in and there was a good selection of colors to choose from. Mike made sure we knew how to set up the blue tooth and answered any questions we had concerning the other options. The Priorities for Life is awesome and was a big factor in our visit to begin with. When we took possession of the car it was spotless! The gentleman (I think his name was Elroy) did an outstanding job on detailing the vehicle. We have a Honda Accord that my wife purchased in Richmond some years ago and we recently switched over to Priority Honda for the routine maintenance and have been very happy with them. I would highly recommend to anyone looking to buy a quality automobile from a quality dealer to purchase from Priority Honda of Hampton. Awesome experience, awesome service and most of all, awesome people!!! Thank you... More
My husband and I just purchased a 2014 Honda Crosstour and Anthony McRae was very helpful and made our purchase experience very comfortable and pleasant. He went out of his way to complete our purchase ev and Anthony McRae was very helpful and made our purchase experience very comfortable and pleasant. He went out of his way to complete our purchase even after he had gone home from his shift. He came back and helped us thru the purchasing process until late in the evening (they close at 9pm and we were not done until 10:30). So thanks for all your help and great service More
Royce was great to work with. He was very friendly and accomodating. He helped us to work within our budget and get what we needed in a vehicle. The finance portion took way too long, but the rest of the accomodating. He helped us to work within our budget and get what we needed in a vehicle. The finance portion took way too long, but the rest of the experience was great. More
I came into priority dealership and at first was told that I would not be approved. Melissa called me a month later stating they have a program that might help me and was able to get me into a brand new that I would not be approved. Melissa called me a month later stating they have a program that might help me and was able to get me into a brand new Honda civic with only 13 miles. Melissa did an an awesome job good car payment good insurance everything turned out right and I left very happy. Thank you Melissa More
I Came to the dealership with my wife after her car died. Harold met us in the lot and said if we have any questions to let him know. There was no hassle and no one trying to point out features on all the Harold met us in the lot and said if we have any questions to let him know. There was no hassle and no one trying to point out features on all the cars. Once we found a couple we liked, we asked if we could test drive them. He allowed us to test drive the cars without the dealer with us. We were in a hurry, the wife's car died and we needed a car ASAP. He and the sales manager, along with the entire finacial department worked diligently to find us a deal for two cars with a trade-in. The catch was the trade-in had a good deal of negative equity. They were able to give us two vehicles we wanted ( a Pilot and a Civic) for around the same payment as the trade-in. The team at Priority Honda in Hampton went above and beyond to ensure I felt as the priority. Thanks More
Melissa was extremely helpful and made sure that I understood all about my new Honda CRV EXL. The managers also ensured that I received an amazing deal!!! Thank you for going above and beyond. I woul understood all about my new Honda CRV EXL. The managers also ensured that I received an amazing deal!!! Thank you for going above and beyond. I would recommend Melissa to anyone looking to purchase a vehicle. Thank you Priority Honda for great service and I already went for my first manicure. More
Thank you Melissa and the management team at Priority Honda. Melissa and Joel Greeted my wife and I at closing on a Sunday afternoon and made sure that we were able to both purchased brand-new vehicles. Honda. Melissa and Joel Greeted my wife and I at closing on a Sunday afternoon and made sure that we were able to both purchased brand-new vehicles. I'm Ridgeline and the CRV thank you again Melissa for doing an amazing job and being very helpful and professional I would recommend Melissa to anyone looking to purchase a vehicle Levi in the Business office also went to work for me and made sure that I received a great rate on my financing thank you to everyone at Priority for making it possible for both of us to leave with two brand-new vehicles More
I really wanted a small SUV to replace my sedan. My mind was set on a Nissan Rouge until I met Mike Brackin. He not only sold me on a Honda CR-V but easily won me over with allowing me to feel confident in was set on a Nissan Rouge until I met Mike Brackin. He not only sold me on a Honda CR-V but easily won me over with allowing me to feel confident in the decision on my terms. He went above and beyond finding me the exact paint color, leather seat interior, and features (like butt warmers) searching all 13 of their locations. I've been in it 3 days and I am still finding features to fall in love with! Priority also made it a win with their lifetime free oil changes and addl services. Lastly, Mike fought tirelessly to find a way for me to walk out the door in a car better than my expectations and dreams through quality financing. Best experience ever! More
Harold Peterson help us choose our used Honda Odyssey. We had done our homework online to search for a used vehicle. When we came to Priority, Harold greeted us with a smile and a handshake. We told him We had done our homework online to search for a used vehicle. When we came to Priority, Harold greeted us with a smile and a handshake. We told him which van we wanted to look at, so he offered us a test drive. Harold is a very personable guy, and he and my husband hit it off immediately. They both are from New Jersey, so they discussed places they both had lived. I liked the way Harold also engaged in conversation with our 13 year old son, telling him about the features of the DVD player and other accessories. He answered all our questions about the car and even brought the manager over to tell us we could take the van home for 24 hrs. Wow! During our paperwork session, Harold made sure all of us were comfortable. He offered refreshments and even found the TV remote for our son to watch a program. We all feel that Harold went above and beyond his duties in making us feel welcome and made the car buying experience the very best it could be. When we need another car, we will definitely seek out Harold to help us again. Thanks, Mark and Cheryl Van Lenten More