Priority Honda Hampton
Hampton, VA
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Absolutely detestable. I purchased my new vehicle from Priority Honda in Hampton and paid additional for the extended warranty. After only 3 years, the AC stopped working I purchased my new vehicle from Priority Honda in Hampton and paid additional for the extended warranty. After only 3 years, the AC stopped working. I brought it in for service, fully expecting it to still be covered since I paid the extra money for the extended warranty. Instead I am told that they can't find the problem because the freon is invisible and since they are not sure what is the cause of the problem, they won't cover it. And on top of that, they say they can't be held liable for their own warranty because they do it through some other warranty company. Absolute xxxxxxxx, I will never purchase through this company again, probably never purchase a Honda again. More
If you are looking for someone to go above and beyond while looking for a vehicle please go see John Figueroa he is amazing! I never had a new car, and he made it possible!I’m still in shock! He was pati while looking for a vehicle please go see John Figueroa he is amazing! I never had a new car, and he made it possible!I’m still in shock! He was patient and extremely kind . I will definitely use him for future vehicles. This process was smooth and he made me as comfortable as possible. He wasn’t pushy and gave me as many options as he could till he found me the perfect match. This is the guy for you! More
John is great to work with and takes great care to make sure you are happy with your vehicle. Excellent customer service and a great person!! Highly recommend him for anyone looking to lease or buy a vehic sure you are happy with your vehicle. Excellent customer service and a great person!! Highly recommend him for anyone looking to lease or buy a vehicle. More
John was soooo attentive to me & my daughter. He kept me updated about the entire process. Never forced me & let me pick out absoluteky what I wanted. Highly recommend him this is my second purch He kept me updated about the entire process. Never forced me & let me pick out absoluteky what I wanted. Highly recommend him this is my second purchase from him. More
If you are looking to purchase a car please work with John !!! He got us everything we wanted for the price we desired. This was the absolute best car buying experience I’ve had in my entire life ! He ne John !!! He got us everything we wanted for the price we desired. This was the absolute best car buying experience I’ve had in my entire life ! He never pressured us into the first car he could find nor did he also was the most honest person ever. I will forever recommend John to anyone looking to buy a vehicle. Thank you so much for taking care of our family ! More
John was so patient with us. He took his time and made sure we left with the perfect car for my family. He didn’t pressure us into a car we didn’t want. He also made sure we got He took his time and made sure we left with the perfect car for my family. He didn’t pressure us into a car we didn’t want. He also made sure we got a great deal. More
Within a year we were going to have to replace our 10 year old car. I wanted a truck, my husband wanted a quiet-comfortable ride. We happened by the dealership and had one mission: drive a Ridgeline and year old car. I wanted a truck, my husband wanted a quiet-comfortable ride. We happened by the dealership and had one mission: drive a Ridgeline and see if there was common ground. Once that was done we headed off. But NO, my husband is in love. The truck is great. We had a sales person, Sam, who knew everything about the vehicle. He answered questions directly. He listened when we noted our preferences. We bought the truck but now the real review starts. In my opinion, it is easy to be nice before the check is signed, so that does not count for much. What about after? Sam, personally delivered the truck to our house. He sat with me and went over all the systems. He explained how to take advantage of the free services. He invited me to call with any further questions. At no time did he get impatient with my efforts. But, wait there is more. The truck is registered out of state. When the 30 day temp tags were about to expire, I called and arranged to pick up a new set of temp tags. I said that I would pick them up that evening. When a problem developed, the woman, Tasha(?) called me, stated what the problem was, had a solution, and took ownership of it. The next day, Derek called me back, problem solved. I asked that the plates be mailed to me. Within 24 hours, I get a overnight envelope, my new tags! More