Priority Honda Hampton

Drawn Out - Deceit - Lies - Sales Games Buyer Beware! Went in to do a test drive after researching a vehicle that was of interest. Met with a salesman and thought it was going good. He wa Buyer Beware! Went in to do a test drive after researching a vehicle that was of interest. Met with a salesman and thought it was going good. He was obviously new and kept running back and forth. Asked for out the door pricing and they kept playing games. Then tried to force us into a lease because the bottom line monthly payment was less. They would lie and withhold the truth about what was really going on. No deal could be made and walked away. They will try to force you into a lease, even if you don't want it. Then will ask like toddlers, "Why?" and cannot accept a "No" for an answer. Then when asking for the price to purchase, they throw in $4000 in hidden fees and taxes which drive the price up even higher. Shop around to find your better deal. Know what you are doing and don't let them control the situation. They will keep you for multiple hours for no reason playing little sales games. The General Sales Manager is also a complete jerk. He had a beard and grey hair. If he doesn't get his way, he gets nasty and basically tells you tough luck, it's your fault. With this hateful behavior, I will not be using the services of this dealership ever and will make sure others know of my bad experience so they can be wary when they go, if they do visit. It's a real shame to see what Priority is becoming. You use to always see the Priority commercials with Dennis Elmer in them talking about the perks of buying from his stores and how well customers are treated and cared for. He has a standard set of going that extra mile for customers. But not this place. They take your money and don't care. They know you won't do anything to them. There are a few good people there, but the bad apples with negativity and two-face attitudes will be the downfall of this place. Do not recommend. Buy elsewhere. Check out other reviews online and on social media like facebook, yelp, car selling sites, etc. to find out more stories both good and bad. More

Chelsea Zurasky John Figueroa was simply amazing. He will make sure you leave happy. He is the most professional car salesman I have ever dealt with. He did not hide John Figueroa was simply amazing. He will make sure you leave happy. He is the most professional car salesman I have ever dealt with. He did not hide anything, and everything he said was his word! By far best buying experience I have ever had!!! I will definitely send folks his way and I will buy from him again! More

Awesome Customer Service I would definitely recommend this dealership to my family and friends! Awesome Experience...I was treated like family and the amount of time it took w I would definitely recommend this dealership to my family and friends! Awesome Experience...I was treated like family and the amount of time it took was not too long at all. More

Outstanding Salesman John Figueroa was awesome! I’ve never in my life had an car buying experience that was so pleasant!!!!! From the time I walked in to the time I left i John Figueroa was awesome! I’ve never in my life had an car buying experience that was so pleasant!!!!! From the time I walked in to the time I left in my new car everyone was so kind and helpful!!!! I told John that I would refer other people to him. Keep up the excellent customer service!!!!!! More

Quality & Speedy Experience Mr.John Figueroa was my salesman. He treated me with excellent customer service & made me feel comfortable with my purchase. He made me feel like he w Mr.John Figueroa was my salesman. He treated me with excellent customer service & made me feel comfortable with my purchase. He made me feel like he was taking care of one of his family members. . He said the process would take no more than two hours & I was in & out of there under two hours.. I would definitely refer my family & friends to him Mr. Scott the finance manager was very informative. He also did an excellent job of making me feel comfortable with my purchase & I felt he gave me great advice on the warranty & GAP insurance.. Great Team! More

Excellent Car Buying Experience I was extremely impressed with the gold star level customer service I received. I worked with John Figueroa and it was the best car buying experience I was extremely impressed with the gold star level customer service I received. I worked with John Figueroa and it was the best car buying experience I've had in my life!! He was extremely patient, helpful, and understanding with my financial situation and vehicle needs. He even provided me with some additional information to help me with my credit report and refinancing options, for when the time comes. I would highly recommend ALL of my friends and family to go work with John Figueroa for their next vehicle purchase. Thank you John for helping me and my family get back on the road in our fantastic 2018 Chevy Impala.. You're the best salesman I've ever worked with. More

Best car buying experience ever I had a great car buying experience with John Figueroa at Priority Honda in Hampton. He is so easy to work with, no pressure, just complete profession I had a great car buying experience with John Figueroa at Priority Honda in Hampton. He is so easy to work with, no pressure, just complete professionalism. He let me know exactly what was in my budget so that we didn’t waste time. I would work with him again for sure!! Thanks John. I love my new CRV. More

Great experience John Figueroa, assisted me with getting the car I needed and stayed in my budget. I love my 2017 Nissan Altima!! I would highly recommend Priority Ho John Figueroa, assisted me with getting the car I needed and stayed in my budget. I love my 2017 Nissan Altima!! I would highly recommend Priority Honda! More

Great and easy Saleman John was very helpful and everything went very smooth. We was in and out in a matter off a few hours. Staff was very busy but everyone was nic Saleman John was very helpful and everything went very smooth. We was in and out in a matter off a few hours. Staff was very busy but everyone was nice. More

Great Experience I had an awesome experience at Hall Honda. Mr. Figuero made the purchase experience painless. The used Chevrolet Silverado I purchased is a great tr I had an awesome experience at Hall Honda. Mr. Figuero made the purchase experience painless. The used Chevrolet Silverado I purchased is a great truck. The only negative was management wouldn't replace a broken plastic foot step on the step rails. With the whole experience, it still wouldn't drop my rating of 5 stars. More