
Priority Honda Hampton
Hampton, VA
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John Figueroa Got a flyer in the mail from John. I gave him a call. I didn't have alot of hope as I had to file bankruptcy. He got me there to the dealership and w Got a flyer in the mail from John. I gave him a call. I didn't have alot of hope as I had to file bankruptcy. He got me there to the dealership and was honest from start to finish. He got me into a 2018 crysler S. With a payment that was in my budget. John, is a great person never one time passed any judgement. I recommend him to anybody needing a car. I was in and walking out with keys in hand to a new car in less than 2 hours. Unbelievable. More
In and out Great customer service. I did not feel intimidated through the process. My sales associate listened to my desires and he provided ! I recommend this d Great customer service. I did not feel intimidated through the process. My sales associate listened to my desires and he provided ! I recommend this dealership to everyone in the Hampton Roads Community! More
The Best John Figueroa was so professional and extremely in tune with my needs from the very beginning. He answered every question and call that I had. I am so John Figueroa was so professional and extremely in tune with my needs from the very beginning. He answered every question and call that I had. I am so great full for the opportunity to have worked with John. More
Great customer service I had an appointment for an oil change. I had a busy schedule and stopped by earlier to see if they’ could accommodate me. Much to my surprise they I had an appointment for an oil change. I had a busy schedule and stopped by earlier to see if they’ could accommodate me. Much to my surprise they did. Thanks Zeno for remembering me as a customer and making it happen. More
John Figueroa is amazing! I recently filed for chapter 7 and I had a hard time getting a car loan. My lawyer recommended John Figueroa at Priority Honda in Hampton. I spoke wit I recently filed for chapter 7 and I had a hard time getting a car loan. My lawyer recommended John Figueroa at Priority Honda in Hampton. I spoke with John and told him I was looking for a truck, he said no problem. He finished the deal in about 2 hours and I was riding away in the exact truck I wanted with a very reasonable payment. John is very professional and personable, I highly recommend you go visit him. He will definitely solve all of your car buying needs. More
Horrible If I could leave zero stars I would. I contacted the dealership about a specific car I saw on their site asking if it was available they told me it wa If I could leave zero stars I would. I contacted the dealership about a specific car I saw on their site asking if it was available they told me it was so I applied for financing for it. I then attempted to contact them to see if the financing was approved or not as they didn’t get back to me for hours. I then was text personally by one of their finance people saying they were working on the financing for me for the car I was wanting to get. Then I attempt to reach out again after a few hours & didn’t hear anything back for 5 more hours which when they contacted me asking me to call at my earliest convenience so I call to just to be told that the used car guy isn’t around and that he’ll call me soon. Mind you this is at 7pm & their dealership was open until 9pm. Didn’t hear anything back at all then the next day I contact them again & they tell me to wait till 1pm to call a specific sales manager. So out of curiosity I go onto their site to see that the specific car I was looking at was no longer posted. I then contact them again asking them if it was sold & they said “oh sorry I thought Jeff told you it was sold” So all this time that Jeff was supposedly working on the paperwork for me to purchase this specific car they were really selling the vehicle to a different person. Absolutely STAY AWAY from this dealership they’re horrible. More
Great experience John Figueroa was an amazing dealer an was super helpful An honest an did everything in his power to get us in a new car John Figueroa was an amazing dealer an was super helpful An honest an did everything in his power to get us in a new car More
High Pressure on Senior Citizens Back in 2017 my 80 ur old mother leases a car with the assistance of a co-signer. My mother has not missed any payments on her 2017 leased Honda. Back in 2017 my 80 ur old mother leases a car with the assistance of a co-signer. My mother has not missed any payments on her 2017 leased Honda. Her co-signer recently took steps to reorganize her finances. This legal process places companies in a position where they have to petition the courts for any further collection or repossession activity. In February, my mother stops by Priority Honda at 4115 West Mercury Blvd, Hampton Va and runs into Sales Person , Scotty Gregoire. Mr. Gregoire or someone at Priority Honda proceeds to tell my 80 year old mother ,that due to your -Co-Signers legal procedures, Honda Finance is going to reposes your vehicle ?in 3 days?. ( Again, she has not been late on any payments) Obviously she is panicked. The Salesman, Gregoire , continues to tell my mother that she is going to loose the car and the only option is to purchase a new car. Then Priority says they going to roll over the remaining balance from the lease car into the new car. Essentially making the car $650 per month ($38k for a 28k car) While my mother is sitting in with the Finance Manager, Wes Hodges, signing paperwork, She had 2 members from her church in the office with her and her 79 yr old cousin on the phone trying to talk her out of signing the paperwork today and let’s review this issue the next day. However the pressure continued. My 80 yr old mother was sold on the idea of buying a new car was a solution to avoiding repossession of her old car. Again, High Pressure and taking advantage of Senior Citizens is one way Priority Honda sells cars. More
Best car buying experience ever. If your ever looking to get a new Honda please go see Scotty Gee at Priority Honda in Hampton, Virginia. This by far has been my best car buying exper If your ever looking to get a new Honda please go see Scotty Gee at Priority Honda in Hampton, Virginia. This by far has been my best car buying experience ever. He answered all my questions and got me a great deal. I would like to thank Scotty and Brian for making this process very easy. More
Best thing i ever did Thanks to joe i got a awesome truck thats gonna last me a long time ..if you need a car or truck hes your man ..best thing i ever did .. Thanks to joe i got a awesome truck thats gonna last me a long time ..if you need a car or truck hes your man ..best thing i ever did .. Thanks again!!! More