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Priority Honda Hampton

Hampton, VA

4.8
848 Reviews

4115 West Mercury Blvd.

Hampton, VA

23666

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Showing 848 reviews

November 24, 2019

Great Service! Very professional! Had excellent knowledge in our unique situation. Readily available via phone, text and email. Provided support and simplified the whole process for us, More

by Mrs. Ricks
Recommend Dealer
Yes
Employees Worked With
Mike, John Figueroa, Nick Nichols
Dec 19, 2020 -

Priority Honda Hampton responded

Thank you so much for your review, Mrs. Ricks!

November 23, 2019

Extra mile I bought a used Honda Pilot from the dealership. Originally, I was told that, because the vehicle was used, I was not eligible to attend the "class" More

by Carma05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Gregoire, Jeff Neise
Dec 19, 2020 -

Priority Honda Hampton responded

Customer satisfaction is important to us so this is great to hear. Thank you for your review.

November 13, 2019

Mr. Figueroa is very kind and welcoming. He made buying my car an easy, enjoyable, and educational experience. I feel great about the financing and the amazing car buying experience I received from the Pri More

by jazmill83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Figueroa, John Bennett
Dec 19, 2020 -

Priority Honda Hampton responded

Customer service is very important to us so this is great to hear! Thank you for your awesome review.

November 12, 2019

He was great in helping get me into a car I can afford. I’m looking forward to getting my nails done on Wednesday’s. More

by Srj4carter
Recommend Dealer
Yes
Employees Worked With
John Figueroa
Dec 19, 2020 -

Priority Honda Hampton responded

Thank you for your review. We hope you enjoy your new vehicle and the new found flexibility in your lifestyle!

November 12, 2019

This is the 3rd car I have purchased from Mr Figueroa & I have yet to be disappointed. He always seems to find a vehicle that perfectly suits my personal and financial needs without making me feel pressured. More

by Saholmes13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek (finance), John Figueroa, Jay Conaway
Dec 19, 2020 -

Priority Honda Hampton responded

We are thrilled to hear about your experience with our dealership. We appreciate your positive review and feedback!

November 08, 2019

Worst customer Service I purchase a 2019 Honda CRV in august from the dealership. When I purchase the car, I was only given 1 key because the dealership couldn't find the ot More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Diggs, Jim Hernandez , Travis Tippett
Dec 19, 2020 -

Priority Honda Hampton responded

We are very sorry to hear about your experience with us, Scott. Please know that we are constantly working to improve our service to meet customer satisfaction.

October 03, 2019

Mr. Cupp is the person I always go to when getting my vehicle serviced. Extremely pleasant to talk to and helps as much as he can, very respectful. I recommend going to him if you do go to this location, More

by Chica520
Recommend Dealer
Yes
Employees Worked With
Tim Cupp
Oct 31, 2019 -

Priority Honda Hampton responded

Thank you so much for your review of your experience with Tim. Thank you too for your recommendation!

September 23, 2019

John is awesome. I was in the process of filing bankruptcy and was in need of a new, larger car for my growing family. My attorney suggested that I reach out to John a More

by A. Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Figueroa
Oct 31, 2019 -

Priority Honda Hampton responded

WOO HOO!!! Awesome!! Congratulations on your new vehicle! We appreciate you taking the time to let us know about your 5 star experience and recommendation for John!

September 04, 2019

Very Positive Experience I had the distinct pleasure of purchasing a car from Priority Honda in Hampton, VA. The salesmen John Figueroa and Nick Nichols proved to be grade "A" More

by Vince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Hodges, John Figueroa, Nick Nichols
Oct 31, 2019 -

Priority Honda Hampton responded

Vince, thank you so much for your positive 5 star rating and review! Thank you too for your recommendation for Priority Honda Hampton!!

September 03, 2019

Refused service I was refused service numerous times. The general manger offered the service free. The service manager refused to honor it. The service manager didn't More

by Zielin9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Hernandez
Dec 19, 2020 -

Priority Honda Hampton responded

We are very sorry for your experience with us. Please reach out to priorityrep@priorityauto.com with further concerns regarding this experience.

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