Priority Honda Chesapeake

Good experience, great salesman! Nik Kaniewski was fantastic - friendly, helpful, accommodating and his smile never waived, even though I gave him several opportunities! No matter wh Nik Kaniewski was fantastic - friendly, helpful, accommodating and his smile never waived, even though I gave him several opportunities! No matter what happened, he made it his business to get things done correctly and as they had been discussed and promised and I even got a better deal than I anticipated. He was a real pleasure and I would definitely recommend him to everyone. More

Dealer Travis Robinson The most welcoming and professional experience I have been through. I strongly recommend going to see Travis if you are looking to buy a vehicle, his The most welcoming and professional experience I have been through. I strongly recommend going to see Travis if you are looking to buy a vehicle, his knowledge of the vehicles are impressive and is also the most courteous person I have ever met he made the car buying experience a breeze. More

Great customer service I wasn't out of my car for 30 seconds before Travis Robinson presented himself and the service Priority provides. Very friendly, and knowledgable in r I wasn't out of my car for 30 seconds before Travis Robinson presented himself and the service Priority provides. Very friendly, and knowledgable in regards to every question I could think to ask. This was one of the easier experiences I have had at a dealership in the area. I'll be coming back for life. More

Childish Behavior Before this week, me and my family have had a very fairly positive experience with this dealership. However, the Parts Department was able to do nothi Before this week, me and my family have had a very fairly positive experience with this dealership. However, the Parts Department was able to do nothing for me for a mistake on their end. I had purchased a spare key from the dealership for my 98 Honda Accord. It was a transponder key. Yet, Jeff, the employee who sold me the key, never mentioned that it need to be programmed. I did not think to try the key because it was a spare and I didn't have a relative opportunity to use it. Why would anything be wrong with it? I learned the hard way... Last Thursday, I had lost my main key for the vehicle so I went to use the spare key. The vehicle doesn't start after repeated attempts. So I get it towed to a mechanic who tells me it probably won't start because the spare key is not programmed. I end up finding the original key and we try to start the car. No problems whatsoever... So I take my recepit of the spare key and the recepit of the mechanic to John who is the manager of the Parts Department. I had to go in three times before I could get to him because there is no one else who can help me apparently and he's hard to find. John tells me he doesn't believe me when I tell him that Jeff didn't tell me it needed to be programmed. This is after I show him the mechanic recepit that clearly says "diagnosed no start due to unprogranmmed key". Two questions: Why in the world would I pay $30 for a key and not pay the $50 to program it if Jeff would have told me it needs it; the key is just a $30 paperweight! Second, if John doesn't believe me, why doesn't he call the mechanic on my recepit? I will no longer tell my friends and family to use Priority Honda Chesapeake after this exceptionally poor service given to me. When I have clear evidence brought before you and you still treat me this way, it's nothing but childish. More

Nick didn't give up on me. I was in the market to purchase a vehicle unexpectedly. I went to priority because a coworker said I should try priority and I did.Nick was my salesma I was in the market to purchase a vehicle unexpectedly. I went to priority because a coworker said I should try priority and I did.Nick was my salesman and he worked so hard to get me into a vehicle that I love. Thank you so much Nick.... More