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Priority Honda Chesapeake

Chesapeake, VA

4.2
533 Reviews

621 N Battlefield Blvd

Chesapeake, VA

23320

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533 Reviews of Priority Honda Chesapeake

June 10, 2022

Buyers' Beware Priorities for Life Warranty is too good to be true! Never been treated so poorly in my life! Priorities for Life Warranty is a joke, the salespeople lie about what you get when you purchase More

by nicole_m_smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Rose
Jun 13, 2022 -

Priority Honda Chesapeake responded

We apologize for your poor experience with our dealership. We never want our customers to feel this way. If you have further concerns regarding your experience, we encourage you to reach out to priorityrep@priorityauto.com.

March 30, 2022

If you purchase a vehicle from Chesapeake priority i will guarantee that at every inspection they will find something wrong and it will always cost 40 to 60 dollars and if you don't pay it gets rejected the More

by 385racing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Greer
Mar 28, 2022 -

Priority Honda Chesapeake responded

We are sorry to hear you feel this way regarding your visit with our dealership. We certainly never want our customers to feel this way. If you have further concerns, we encourage you to reach out to priorityrep@priorityauto.com.

March 12, 2022

Liars. ..said we couldn't get our trade in back because it was sold. Fast forward 3 weeks we get a call from Honda who informs us we did make our payment. More

by Fawn
Customer Service
Recommend Dealer
No
Employees Worked With
Big liar
Mar 18, 2022 -

Priority Honda Chesapeake responded

We are very sorry to hear this. We never want to hear of our customers going through a situation like this one. We highly encourage you to reach out to priorityrep@priorityauto.com with further concerns regarding your visit so that we can work to address the issues experienced from there.

Mar 18, 2022 -

Fawn responded

We had talked with them several times. That's how many times we were lied to. Honda finance kept calling us for payment. The biggest part is being lied to about the car being sold in February but then the sales manager who died know the situation actually told us it wasn't sold till March 7th. All the people inoved knew the truth including the general manager. He did finally get Honda paid for the car we traded in but still kept the lie about when it was sold. I was getting ready to visis the owner Dennis at the Priority Toyota with the police and thats when Honda finally got paid. Again it was the lie about the orginial car already being sold then charging us $2000 on top of it. Along with the other fees being required and they weren't. It was going to be $5000 but they took off the extra fees that were never required. Worst experience ever!!!!

January 03, 2022

Worst car shopping experience ever. We agreed on a price only to be given paperwork to sign where price was $500 higher. After I questioned it, it was explained that Honda had raised their prices! No furthe More

by Jmhutchens4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Busher, Andre Abitbol
Jan 09, 2022 -

Priority Honda Chesapeake responded

We apologize for your poor experience with our dealership. We are always working to improve our services to meet customer expectations. If you have further concerns, we encourage you to reach out to priorityrep@priorityauto.com.

October 27, 2021

Scammers. Told me that they could not program the key to my Honda Civic, that the whole computer system needed to be replaced, and I needed $380 in additional repairs to program the key. Charged me for a ke More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Rose, Louis Vu, Justin Fox, Amanda Greer, Ricky Woodall, Christian Martinez
Oct 31, 2021 -

Priority Honda Chesapeake responded

We apologize for your poor experience with our dealership. We are always working to improve our services to meet customer expectations. If you have further concerns, we encourage you to reach out to priorityrep@priorityauto.com.

October 17, 2021

We have been a loyal customer to the Priority Auto Group since 2009 and are a military family (wife and I both retired military). Prior to my last visit to buy our daughter a new CRV we had bought 4 new ve More

by jusgolfn1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chilly Mccord
Oct 19, 2021 -

Priority Honda Chesapeake responded

Brian - we apologize for your poor experience with our dealership. We never want our customers to feel this way. If you have further concerns regarding your experience, we encourage you to reach out to priorityrep@priorityauto.com.

August 17, 2021

Ricardo is the most disrespectful dealer. He does not care about the customer, only cares about making a buck. More

by mattbender898
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricardo
Aug 20, 2021 -

Priority Honda Chesapeake responded

We are sorry to hear this. We never want our customers to feel this way. If you have further concerns regarding your experience, we encourage you to reach out to priorityrep@priorityauto.com.

April 22, 2021

Don't waste your time with > Travis Scaggs> Priority Don't waste your time with > Travis Scaggs > Priority Honda Roanoke > New Cars Sales Manager > (540) 366-0888 ext 2984 > travis.scaggs@prioritya More

by 2021 Ridgeline
Price
Recommend Dealer
No
Employees Worked With
Travis Scaggs
Apr 24, 2021 -

Priority Honda Chesapeake responded

We're extremely sorry to hear of your poor experience with our dealership. We encourage you to reach out to priorityrep@priorityauto.com with further concerns regarding your visit.

April 10, 2021

We worked with Tavis (TJ) and the GM, Jacy for our Honda CR-V. They made the process extremely quick and painless which says a ton for the car buying process. Thanks guys! More

by Billie.Brush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ (Tavis), Jacy
Apr 10, 2021 -

Priority Honda Chesapeake responded

Billie - thank you for your great review of our dealership! We look forward to working with you again in the future!

August 24, 2020

My experience at Priority Honda was so positive! Cedric Hurston is an excellent salesperson., BEFORE and AFTER the sale. Angel Chen was great too!! So helpful and willing to get the best interest rate for More

by Grammasurfer
Recommend Dealer
Yes
Employees Worked With
5 stars for Angel Chen, Cedric Hurston