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Principle BMW of San Antonio

San Antonio, TX

4.7
1,296 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,296 reviews

May 02, 2018

First class customer service I travelled all the way from Houston to make the purchase. Fantastic communication, deal done by phone and email. This meant I was in and out of the More

by paulmassey_37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Barraza
May 03, 2018 -

Principle BMW of San Antonio responded

Hi Paul! Thank you for taking time to leave us a review, we truly appreciate it! So glad we were not only able to quickly and efficiently find the right vehicle for your needs, but to make sure you were out of the dealership in a timely manner. That is awesome! Please enjoy your new vehicle & know you're welcome by anytime.

May 02, 2018

Excellent customer service The experience at BMW was excellent from the time I walked in until the time I drove off in a new BMW X1. Jerry, the sales person, was very attentive More

by RBANDERSON37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
May 03, 2018 -

Principle BMW of San Antonio responded

Hi there! So glad to hear you had a wonderful shopping experience with us here at BMW of San Antonio! Jerry is an asset to our team & we are ecstatic he took such great care of you! Thank you for taking time to leave a review, we greatly appreciate it & hope you are loving your new X1!

April 29, 2018

Very warm and friendly Coach has sold us a total of eleven BMWs and has been there to help our family over the past eight years, since 2010. He has been a true friend of ou More

by PGRINNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlado Markovic
Apr 30, 2018 -

Principle BMW of San Antonio responded

PGRINNELL, thank you for choosing BMW of San Antonio again! We are glad to hear that your most recent experience was a good one. We look forward to working with you again in the future!

April 27, 2018

Used car purchase Dealership was friendly and accommodating. Wait time for finance department was exceptionally long considering I had a cashiers check for vehicle pur More

by melt100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Mazuelos
Apr 30, 2018 -

Principle BMW of San Antonio responded

melt100, we are glad to hear that you had a good experience, but want to apologize for the long wait in financing. We hope that you will come back and see us again in the future!

April 26, 2018

Excellentservice and product Outstanding service and product as always. Received great care by Rob my salesperson. Thanks Again! Rob sold me my first Mini a couple of years back More

by keepperd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Silva
Apr 30, 2018 -

Principle BMW of San Antonio responded

keepperd, we are glad to hear that Rob took great care of you. Thanks for stopping by and paying us a visit. We hope to see you again soon!

April 24, 2018

Great customer service! In and out! Buying cars at BMW of San Antonio, has been the best place to purchase our vehicles, our salesman victor Garcia always gives us the best customer serv More

by PRINTGRAPHEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Garcia
Apr 30, 2018 -

Principle BMW of San Antonio responded

PRINT, we are so glad to hear that you feel that way about BMW of San Antonio. Thank you for paying us a visit and we hope to work with you again in the future!

April 24, 2018

Great experience overall Charles Chuckwu was excellent in helping me find the perfect car with everything I wanted at a great price! He was professional, courteous and went ab More

by weinermanjon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Chuckwu
Apr 30, 2018 -

Principle BMW of San Antonio responded

jon, thank you so much for your kind words and for choosing BMW of San Antonio for your recent purchase. We hope that you will allow us the opportunity to work with you again in the future!

April 24, 2018

Awesome Experience Pedro made my first vehicle buying process enjoyable. He helped me every step of the way making sure that all my questions were answered. If you are e More

by gilbe3103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Davila
Apr 30, 2018 -

Principle BMW of San Antonio responded

gilbe3103, we are glad to hear that your experience with us was a great one. Thank you for choosing BMW of San Antonio!

April 24, 2018

Courteous, sensible, and professional We were received by a most consistently helpful, professional, sensible, well-rounded, personable, nice to talk to and be with, employee, Mr. Charles More

by MEIERCR
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Chukwu
Apr 30, 2018 -

Principle BMW of San Antonio responded

MEIERCR, thank you so much for the kind words and for choosing BMW of San Antonio for your recent purchase. We are so glad to hear that you that Charles took great care of you and we hope that we have the opportunity to work with you again in the future!

April 21, 2018

Remarkable The service as well as the people were excellent; everyone was very polite and patient. Especially the salesman, George, was brilliant. He an exemplar More

by HMILTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Aldana
Apr 30, 2018 -

Principle BMW of San Antonio responded

HMILTOS, thank you for choosing BMW of San Antonio for your recent purchase. We appreciate your business and your kind words!

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