Principle BMW of San Antonio

I have no issues with the dealers that helped me. I do have an issue with the fact that I just tried to insure my BMW X5 and was told it had a $10000 uninsured motorist claim back in November 2019. I was have an issue with the fact that I just tried to insure my BMW X5 and was told it had a $10000 uninsured motorist claim back in November 2019. I was given paperwork from BMW that showed zero accidents. Also i was told there would be two keys and was only given one and then told days later that nothing could be done. More

They handled the maintenance on my car all by arranging to pick up my car and returned it when it was done! It was seamless. to pick up my car and returned it when it was done! It was seamless. More

Faylin is always a big help and makes my experience easy. She is first rate. The dealership is new and super customer friendly. I would highly recommend SA BMW. She is first rate. The dealership is new and super customer friendly. I would highly recommend SA BMW. More

Great communication . Updated me regularly and responded promptly. I enjoyed the text messages rather than phone calls. I appreciated that a loaner car was brought to me and my vehicle was picked up and del promptly. I enjoyed the text messages rather than phone calls. I appreciated that a loaner car was brought to me and my vehicle was picked up and delivered to me when ready . It was very convenient so that I did not have to leave work. More

Just all around Great Service. Every visit is always met with super communication and service. always keeps me informed via text. This latest visit was cool as I got to pay via text Every visit is always met with super communication and service. always keeps me informed via text. This latest visit was cool as I got to pay via text (safety inspection) and quickly retrieved my car. Alamd Rosario is always, always professional, courteous and nicest Service Advisor I have ever met! More

The place is great, excellent service and accommodating. My sales person Jorge G was the best and helpful with everything, he took his time and did not rush us at all. My sales person Jorge G was the best and helpful with everything, he took his time and did not rush us at all. More

They have an amazing customer service. Sales rep are very friendly and answered all my questions. Sales representative took their time in explaining all the benefits of the warranty and advised me on what wo friendly and answered all my questions. Sales representative took their time in explaining all the benefits of the warranty and advised me on what would be best at my price range. More

After a bad experience with a vehicle service contract that the dealership sold me on behalf of EFG, I found the leadership at the San Antonio BMW dealership to be extremely arrogant, bordering on entitle that the dealership sold me on behalf of EFG, I found the leadership at the San Antonio BMW dealership to be extremely arrogant, bordering on entitlement. More

Love BMW San Antonio Our experience at BMW of San Antonio was wonderful. We worked with Michael Polak to buy a 2020 X3 and were very impressed by his knowledge, customer s Our experience at BMW of San Antonio was wonderful. We worked with Michael Polak to buy a 2020 X3 and were very impressed by his knowledge, customer service, and genuineness. There were so many options and he helped to find us exactly what we needed. The dealership also made us a great deal since we came from out of town. More

Great costumer service. They try their best to match you up with what you’re looking for in price and features in the model you’re interested in. up with what you’re looking for in price and features in the model you’re interested in. More