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Principle BMW of San Antonio

San Antonio, TX

4.7
1,296 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,296 reviews

July 31, 2018

Buying a new car can be fun We worked with Lisa Robinson to buy our M series X3. She made the process of buying a new car fun. She has a fun personality and a no pressure attitud More

by LisaHMX3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Robinson
Aug 01, 2018 -

Principle BMW of San Antonio responded

The M series X3 is a powerful, awesome vehicle--congratulations! We're so happy to hear that Lisa took such great care of you. Please reach out if you need anything at all!

July 31, 2018

Great service and value We had a very positive experience with the dealership during our shopping for a vehicle. Our sales person Lisa Robinson was very helpful and not pushy More

by SATXRobH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Robinson
Aug 01, 2018 -

Principle BMW of San Antonio responded

Thank you so much for the 5-star review! We hope you're loving your new car and that you'll stop by to see us again soon. :)

June 26, 2018

Lisa Robinson Lisa is amazing! I have bought 3 BMW’s from her in the last 2 years and she always manages to impress us with her stellar customer service and profess More

by Navador1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Robinson
Jun 28, 2018 -

Principle BMW of San Antonio responded

Thank you so much--both for your time taken to leave this 5-star review, and for your continued service with us here at BMW of San Antonio! We agree: Lisa is a huge asset to our team and will make sure to pass along your high praise. Please, as always, let us know if you ever need anything and we hope you continue to love your new car!

June 23, 2018

Purchase of vehicle Great treatment and attention! Highly recommend!! The effort and time the seller took to make the sale happen was great. Would recommend this sales a More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Robinson
Jun 25, 2018 -

Principle BMW of San Antonio responded

Lisa--thanks so much for the positive review! We're thrilled to hear about your awesome experience and hope you'll stop by again soon. Take care!

May 27, 2018

European delivery Worked with. Jerry Aguilara to order and pick up, in Europe, a new 540i. Jerry is the best! Fair deal and very helpful throughout the process. Just w More

by brokerm28
Recommend Dealer
Yes
Employees Worked With
Jerry Aguilera
May 29, 2018 -

Principle BMW of San Antonio responded

Hey Jerry--thanks so much for stopping by and leaving a review!--we greatly appreciate your time and feedback. Congrats on the new 540i, we know you're going to love it as soon as it gets there! Until then, take care, and let us know if you ever need anything.

May 26, 2018

Quick, efficient, responsive Appreciate the prompt service, smile , and setting expectations. Not pushy but able to stay connected and provide advice during the entire purchase More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Robinson
May 29, 2018 -

Principle BMW of San Antonio responded

Two 5-star reviews--how did we get so lucky? Craig, thanks again for being a valued customer of BMW of San Antonio. Happy customers is what we aim for--and it sounds like we hit the mark. Stop by anytime, you're always welcome here!

May 25, 2018

My wonderful experience at BMW of San Antonio Quite a few months back I started the process of ordering an M3 through the Individual program. I met Joshua Roberts who has been amazing since day o More

by Elisaross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Roberts
May 25, 2018 -

Principle BMW of San Antonio responded

Elisa--firstly, many thanks for stopping by to let us know of your experience, we love hearing from our happy customers! Secondly, we are thrilled that Josh took such excellent care of you as that M3 is pretty amazing. Josh is an asset to our team to say the least, and we will let him know of your compliments! :) Thirdly, please absolutely enjoy your new vehicle and know that you're welcome at our dealership anytime. Take care!

May 24, 2018

Awesome customer service Lisa Robinson is such a delight and made my first visit feel like home. She is truly an asset to this company. So thanks again Lisa and see you in cou More

by Sam Delgado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Robinson
May 25, 2018 -

Principle BMW of San Antonio responded

Hello Sam! Thanks so much for the 5-star review, we're so glad to hear you had an awesome experience at our dealership. Lisa IS an asset to our team and we are lucky to have her, we'll make sure to pass on the praise. Enjoy your new vehicle and stop by anytime!

May 24, 2018

Buying Experience Everyone was helpful from our greeting entering the building from the time we left. We can't say enough how awesome it was buying our vehicle here. More

by M_lomas31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Robinson
May 25, 2018 -

Principle BMW of San Antonio responded

Thanks for stopping by to leave a review, we sure appreciate it! So excited to hear about your wonderful experience, we aim for excellence every single time. We hope you love your new vehicle, take care!

May 23, 2018

Amazing Service! This was my second time buying a car from Lisa, she is by far the BEST when it comes to sincere and trustworthy customer service. More

by Deewat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Robinson
May 23, 2018 -

Principle BMW of San Antonio responded

Hello, and thanks so much for the 5-star review! Here at BMW of San Antonio, we strive for excellence and are very glad to hear that Lisa went above and beyond to make sure you were taken care of. As always, feel free to stop by if you need anything at all!

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