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Principle BMW of San Antonio

San Antonio, TX

4.7
1,401 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,401 reviews

May 16, 2020

The salesman Xavier was the only reason I bought the car from this dealership. He was very helpful and knowledgeable about the vehicle. Thank you Xavier. More

by jlassenesq
Recommend Dealer
Yes
Employees Worked With
Xavier Marshall
May 16, 2020 -

Principle BMW of San Antonio responded

Thank you for your kind words for Xavier! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Antonio.

May 16, 2020

Excellent service for repairs to my BMW X1. Had no problems dropping it off or picking it up. I requested updates on what was going on and status and Rocco was excellent about keeping me updated. Tha More

by martyavelar
Recommend Dealer
Yes
Employees Worked With
Rocco
May 16, 2020 -

Principle BMW of San Antonio responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

May 16, 2020

Excellent customer service! Josh Roberts was amazing and went above and beyond to make sure I was happy with the service I received. The dealership was beautiful! Very clean and well kept. More

by LuVu
Recommend Dealer
Yes
Employees Worked With
Joshua Roberts
May 18, 2020 -

Principle BMW of San Antonio responded

Hi LuVu, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of San Antonio!

May 15, 2020

Salesman Pedro extremely knowledgeable, friendly, and very helpful with all of our questions. Patient with us as this was the. BMW we have purchased. Courteous receptionist. Also very helpful. Director o More

by Bradley
Recommend Dealer
Yes
Employees Worked With
Pedro, Barry Laird, Bryan Barton, Sydney Evans
May 15, 2020 -

Principle BMW of San Antonio responded

We are very happy to hear that Pedro provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 15, 2020

Awesome experience! Dropped off my car and picked up the loaner in less than twenty minutes. Same thing when I went back to pick up my car. More

by Lpetropoulos
Recommend Dealer
Yes
Employees Worked With
Antonio Martinez
May 16, 2020 -

Principle BMW of San Antonio responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Antonio.

May 15, 2020

Tony made the deal easy and quick. He was understanding of my asks and willing to go above and beyond to get me the vehicle before Mother’s Day! Financing was quick and easy with no hassles or hidden fees More

by JP5817
Recommend Dealer
Yes
Employees Worked With
Carolina Sanchez, Katherine Philp, Tony Abraham
May 16, 2020 -

Principle BMW of San Antonio responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Tony, congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 15, 2020

Best and easiest services I have ever received! No wait time, awesome customer service, and free rental service. I am very happy to have such a great car company I can rely on! More

by Mary
Recommend Dealer
Yes
Employees Worked With
Paublo Gallardo
May 16, 2020 -

Principle BMW of San Antonio responded

Mary, thanks for sharing your thoughts about your experience with BMW of San Antonio. We appreciate your business and hope to see you again soon!

May 15, 2020

It was very easy to locate. The staff is professional but friendly at the same time. I also never felt pressured into making a purchase. More

by tony_borrego
Recommend Dealer
Yes
Employees Worked With
Michael Polak, Rolando Rocha
May 16, 2020 -

Principle BMW of San Antonio responded

Thank you, Tony! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Antonio, we look forward to having you as one of our valued customers for many more years to come!

May 15, 2020

Perfect ! BMW the best! Service department was on top of everything and took care of our issues very professionally ! My rating is five stars ! Mlg More

by Stripetech
Recommend Dealer
Yes
Employees Worked With
Luis Coto
May 16, 2020 -

Principle BMW of San Antonio responded

Thank you for choosing BMW of San Antonio, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 14, 2020

Best experience I have ever had purchasing an automobile. Great staff very knowledgeable and easy to work with. Polite and very clean environment. Highly recommend. More

by eldonhunt
Recommend Dealer
Yes
Employees Worked With
Red in parts department, Rolando Rocha, Ramone Williams
May 14, 2020 -

Principle BMW of San Antonio responded

Wow! We are grateful to hear that we impressed you with our knowledgeable staff! We are doing our very best to keep the whole place clean and sanitized for our customers. We thank you again for choosing BMW of San Antonio.

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