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Principle BMW of San Antonio

San Antonio, TX

Overview
Reviews
Vehicles
4.7
1,402 Reviews
Call Dealership (210) 732-7121
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,402 reviews

May 21, 2020

Svc Dept always does an excellent job for me. They strive to ensure your wait is minimal or provide a courtesy car option. Well done. More

by Mark
Recommend Dealer
Yes
Employees Worked With
Faylin Miller, Paublo Gallardo
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May 21, 2020 -

Principle BMW of San Antonio responded

Thanks, Mark, for sharing your thoughts about your experience with BMW of San Antonio. We appreciate your business and hope to see you again soon!

May 21, 2020

Brian Rivera was our service advisor who was very knowledgeable, professional, attentive and just an overall a pleasure to work with. Kudos to Brian R. More

by Abidagrg
Recommend Dealer
Yes
Employees Worked With
Brian Rivera
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May 22, 2020 -

Principle BMW of San Antonio responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 20, 2020

Thank you for the courtesy service pick up and drop off car. Thank you for the text messages and calls, to keep me informed of the service. More

by April182012.jc
Recommend Dealer
Yes
Employees Worked With
Marissa
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May 21, 2020 -

Principle BMW of San Antonio responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Antonio.

May 20, 2020

Great experience. Overall purchase process seemed to be longer than necessary considering we did So much of the process in advance online and via email. More

by Jeffjenk
Recommend Dealer
Yes
Employees Worked With
Michael Whipple, Belinda McMahn
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May 20, 2020 -

Principle BMW of San Antonio responded

We are happy to hear you had an great experience with us! We appreciate the honest feedback, and we will be taking this into consideration. Thank you for choosing BMW of San Antonio.

May 20, 2020

Excellent service. Great detail and attention to my vehicles needs. Terrific service advisor. Highly recommend this dealership for any BMW needs. Thank you and very best. More

by jjarreau
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
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May 20, 2020 -

Principle BMW of San Antonio responded

We are happy to know we were able to give you all the help you needed. We appreciate the awesome review. Thank you again. We are already looking forward to next time!

May 20, 2020

Great service and awesome courtesy cars! Rhaudell did an excellent job in informing me of all my options relating to getting my car fixed. Everyone was very friendly and welcoming. More

by James T
Recommend Dealer
Yes
Employees Worked With
Rhaudell Cordova, Shawn Wilcox
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May 21, 2020 -

Principle BMW of San Antonio responded

Thank you, James, so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of San Antonio. Please don't hesitate to reach out if you need anything else.

May 20, 2020

Superior experience!!! Super amazing and everything was so quick and easy- I never thought taking my vehicle to be serviced could be such a great experience! More

by Skip3key
Recommend Dealer
Yes
Employees Worked With
Rhaudell Cordova
Report | Print
May 21, 2020 -

Principle BMW of San Antonio responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 20, 2020

I was trying to find out what condition the car was in and all I got was what services were due. $525 and no answers More

by Goto
Recommend Dealer
No
Employees Worked With
Brian Rivera
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Jun 06, 2020 -

Principle BMW of San Antonio responded

We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service records?

May 19, 2020

Best car buying experience of my life... Ben is awesome!!! The next time I purchase a vehicle it will be from Ben. Great experience... I am a life long customer. More

by Smanzaldua
Recommend Dealer
Yes
Employees Worked With
Miguel Valdez, Ben Knack
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May 19, 2020 -

Principle BMW of San Antonio responded

Wow! We appreciate the amazing review for Ben! He always makes sure to answer all questions and concerns. We hope you are loving your new vehicle! We look forward to helping you with all your transportation needs.

May 19, 2020

Nice work Very satisfied with your job I like it BMW , the job was done sooner than we expected and it turned out Great, hope to see you soon! More

by jmcz777
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
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May 19, 2020 -

Principle BMW of San Antonio responded

Thank you for the great review! We know your time is precious. We work hard so you don't have to! We look forward to seeing you again soon.

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