Principle BMW of San Antonio
San Antonio, TX
Filter Reviews by Keyword
By Type
Showing 1,292 reviews
I came in for a routine maintenance. As soon as I drove up, the car battery dies. An employee quickly helped by jumping the battery. Thank goodness, I was already at the service and too As soon as I drove up, the car battery dies. An employee quickly helped by jumping the battery. Thank goodness, I was already at the service and took care of it. Excellent customer service! More
Great service! The staff from BMW San Antonio are always helpful and reeady to provide the best customer service. The staff from BMW San Antonio are always helpful and reeady to provide the best customer service. More
Paul my service rep was great setting up my service appointment. The service was prompt and everyone is quite courteous. My car was cleaned and returned to me the next day appointment. The service was prompt and everyone is quite courteous. My car was cleaned and returned to me the next day More
The BEST salesman ever is Vlado Markovic! He made my experience Fantastic! ❤️ This was my 1st experience at Principle Dealership and they really made me feel welcome. I Love my new BMW! He made my experience Fantastic! ❤️ This was my 1st experience at Principle Dealership and they really made me feel welcome. I Love my new BMW! More
excellent customer service, quick appointment bookings, turnaround times were excellent. Service manager Ryan Watson extremely efficient and knowledgeable. turnaround times were excellent. Service manager Ryan Watson extremely efficient and knowledgeable. More
Joseph Pantoja has been my service advisor for the last 10+ years. I have bought over 5 BMW’s from Principle Auto San Antonio; One because they are amazing cars, especially the M4 Competition, but what mak 10+ years. I have bought over 5 BMW’s from Principle Auto San Antonio; One because they are amazing cars, especially the M4 Competition, but what makes it all come together is not just the cars. It’s guys like Joseph that bring the true value in the whole experience. Thank you Joseph for always being understanding, patient, and making sure my BMW’s have been in top notch for the last decade. CEO Nick Vanderpool is lucky to have you, to say the least. “Nick you need to give that man the employee of the year award.” Thanks BMW North America, South America, as well as Principle Auto for making my life more pleasurable with these beautiful machines you guys engineer, sell, and maintain. More
Took my car in for one problem (bucking on acceleration) paid 4k. Magically 2 weeks later car stops working completely with ‘unrelated problem’. Another 5k. Very fishy, service center would not take onus. paid 4k. Magically 2 weeks later car stops working completely with ‘unrelated problem’. Another 5k. Very fishy, service center would not take onus. More