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Principle BMW of San Antonio

San Antonio, TX

4.7
1,296 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,296 reviews

April 24, 2020

Service was great. They did everything we needed and the price was very reasonable. They finally washed our car which was badly needed. We will def be back. More

by agshaver
Recommend Dealer
Yes
Employees Worked With
Jeff Cartwright
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks for the great review! We are so happy you had a great experience and your car was cleaned!

April 24, 2020

Bmw of SA is a great team. I scheduled online. They brought a loaner to my work. Loaner was clean, the driver was friendly and helpful. Pickup was busy but easy. No complaints!! More

by Bmw chickie
Recommend Dealer
Yes
Employees Worked With
Ángel , Juan Cantu
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thank you for the great review! We are excited to work with you again soon!

April 24, 2020

5 star customer service! My service advisor Jusn Cantu always goes the extra mile to provided outstanding customer service. He always keeps me informed of the status of my vehicle while in service and p More

by Patrick S
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thank you Patrick! These are very kind words for Juan! He does an great job of working with his Clients and delivering Exceptional Care! We look forward to seeing you soon!

April 23, 2020

In today’s times where we need to protect ourselves from the virus, BMW and Xavier Made it simple as they brought the car to us to look at while maintaining a showroom experience at home. More

by ralphflores
Recommend Dealer
Yes
Employees Worked With
Brad Lilley, Xavier Marshall
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks Mr. Flores! These are times where safety is the most important thing and we are so happy we were able to the Showroom Experience in the comfort of your home! Be safe and we are here when you need us!

April 23, 2020

Wonderful service department! Great service! Everyone was super nice. Thank you! Thank you! Thank you! They took care of our daughters car in one day. More

by speak24
Recommend Dealer
Yes
Employees Worked With
Jason Konieczny
Apr 25, 2020 -

Principle BMW of San Antonio responded

Wow! Thank you so much for the kind words! We look forward to serving you and your daughter for years to come!

April 23, 2020

Great customer service! I received updates and fallow up in a timely manner. I will highly recommend BMW to everybody. I definitely had great experience! Thank you! Lana More

by s.marynina
Recommend Dealer
Yes
Employees Worked With
Rocco
Apr 25, 2020 -

Principle BMW of San Antonio responded

THANK YOU! As we have recently opened our Body Shop, we understand how important communication is. Rocco and his team in the Body Shop have many years of experience and take pride delivering exceptional care! Thank you!

April 23, 2020

Tony was great. He showed us what we wanted and worked very well with us on price point and put us in two beautiful new rides! More

by Cody_mitchum
Recommend Dealer
Yes
Employees Worked With
Tony Abraham
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks Cody! We are excited that you had such a great experience with Tony! Your business is very much appreciated and we look forward to continuing our relationship for years to come!

April 23, 2020

Scheduled around my situation and completed it all in an excellent manner. I scan not ask for better group to take care of my automobile. More

by glen
Recommend Dealer
Yes
Employees Worked With
Rhaudell Cordova, Maggie King
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks Glen! We appreciate your business!

April 23, 2020

Absolutely love our service advisor Juan Cantu and our sales consultant Jenny. The new dealership is incredible and a nice place to wait while car is serviced. I highly recommend! More

by MJ
Recommend Dealer
Yes
Employees Worked With
Jenny in sales was fabulous. , Juan Cantu
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks MJ! Juan is fantastic and takes a ton of pride in taking care of his Clients! We look forward to seeing you soon!

April 23, 2020

It was great to work with Alan on getting my car. Very helpful and picked me up from the airport. The financing process was quick once the loan information was setup. I would come back and buy another v More

by Arigna
Recommend Dealer
Yes
Employees Worked With
Brad Lilley, Alan Hernandez
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks Arigna! Alan is very dedicated to serving all of his Clients and it's a pleasure to work with him on a daily basis. We are so happy you had a wonderful experience and look forward to working with you again in the future!

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