Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Principle BMW of San Antonio
San Antonio, TX
1,402 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,402 reviews
May 27, 2020
The service level from BMW of San Antonio team was incredible during Covid-19. The company was great with social distancing, sanitation, professionalism, and performance. incredible during Covid-19. The company was great with social distancing, sanitation, professionalism, and performance. More
by DGarcia
Employees Worked With
Ryan Watson
May 27, 2020
I get 110% from everyone. Especially Alumd.He has been my customer service representative for well over a year. He provides 100% customer satisfaction everytime! customer service representative for well over a year. He provides 100% customer satisfaction everytime! More
by tansaenz12
Employees Worked With
Alamd Rosario
May 27, 2020
Great service, friendly and professional. Got us into exact vehicle we needed. Oscar was able to answer all our questions and was a pleasure to work with. Thank you. exact vehicle we needed. Oscar was able to answer all our questions and was a pleasure to work with. Thank you. More
by ken.s
Employees Worked With
Shashwat Devu, Oscar Garcia
May 27, 2020
Excellent customer service. Shawn was helpful and insightful. This was probably my best experience dealing with a service advisor. My wife was impressed and that is difficult to do. insightful. This was probably my best experience dealing with a service advisor. My wife was impressed and that is difficult to do. More
by g_e_wilk
Employees Worked With
Shawn Wilcox
May 26, 2020
Excellent and prompt service and their great new facility! I was happy to see the thorough precautions they took to keep the vehicle uncontaminated during COVID 19. facility! I was happy to see the thorough precautions they took to keep the vehicle uncontaminated during COVID 19. More
by David A
Employees Worked With
Ryan Mararac
May 26, 2020
Great experience working with Gabrielle and working through the complications of the deal with me being in Dallas and the corona virus pandemic. Would absolutely recommend. through the complications of the deal with me being in Dallas and the corona virus pandemic. Would absolutely recommend. More
by g.martin2748
Employees Worked With
Kevin Fitzgerald, Gabriel Martinez
May 26, 2020
Outstanding customer service, Brian Rivera and those service department @ SA BMW was great! They were easy to work with and kept me informed from the beginning to end. service department @ SA BMW was great! They were easy to work with and kept me informed from the beginning to end. More
by dgonzales
Employees Worked With
Brian Rivera
May 26, 2020
Katherine was very personable and helpful. I met Gabriel one evening after hours, he was leaving for the day but stayed a little longer to help me. He was available anytime I had any questions and would alw one evening after hours, he was leaving for the day but stayed a little longer to help me. He was available anytime I had any questions and would always find the answer. He was very thorough, knowledgeable, and professional. More
by Kristy
Employees Worked With
Katherine Philp, Gabriel Martinez
May 26, 2020
Shawn gave amazing service from my initial phone call in a panic of another mechanic messing up my car to making me feel that BMW will diagnose and take care of everything. And he did! a panic of another mechanic messing up my car to making me feel that BMW will diagnose and take care of everything. And he did! More
by ElizabethCDavila
Employees Worked With
Shawn Wilcox
