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Principle BMW of San Antonio

San Antonio, TX

4.7
1,296 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,296 reviews

April 24, 2020

Good price on trade in, had what I was looking for. Thanks for everything. X o x o x o x o x o x More

by Wwv4983
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzgerald, Alan Hernandez
April 24, 2020

Jorge is a great sales person! He is very helpful and is passionate at what he does. He explains everything in detail and got my dream car! More

by Phillip
Recommend Dealer
Yes
Employees Worked With
Jorge Godinez, Kevin Fitzgerald
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thank you Phillip! We very proud to be on the same team as Jorge and he takes excellent care of all of his Clients! Thank you for the business!

April 24, 2020

The entire process was easy to digest; From the CSR that made the appt , to Ryan who was the point of contact. Great customer service all the way around. Principle BMW even accommadated a delivery of my veh More

by Sam_mireles27
Recommend Dealer
Yes
Employees Worked With
Ryan Mararac
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks Sam! We are happy that you enjoyed our pick up and drop off for your service appointment! We are here for you when you need us in the future!

April 24, 2020

Great customer service. Everyone made my experience stress free. In love with my new BMW X5. Thank you to everyone at BMW, you guys are amazing! More

by Cgarcic3
Recommend Dealer
Yes
Employees Worked With
Orlando , Ben Knack
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thank you! There is enough stress in the world right now and we are so happy that we were able to provide you a stress free and enjoyable purchase experience!

April 24, 2020

Special thanks to Rocco (collision department) who made this experience comfortable during this time with COVID-19. Very appreciative for outstanding body repairs!!! Thank you!!! More

by connieyarb
Recommend Dealer
Yes
Employees Worked With
Rocco
April 24, 2020

Great service thank you for your help, very polite & patient with helping us find what we were looking for. Thank you so much to all of y’all’s help More

by m.andrade.80
Recommend Dealer
Yes
Employees Worked With
Jorge Godinez, Michael Polak
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thank you for such a great review! Your business is very important to us and we look forward to working with you for a long time to come!

April 24, 2020

Every member of the staff made the process quick, Victor, the salesmen has been excellent even after I bought the car answering all my questions. More

by gregory.gildea
Recommend Dealer
Yes
Employees Worked With
Victor Garcia, Rolando Rocha
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thank you Gregory! We are so happy you had a great experience with Victor!

April 24, 2020

Coronavirus Crusaders Its part of BMW's lore and brand to provide a luxury service experience. Principle in San Antonio may be BMW of America's best franchise at that skil More

by kennethchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Villalpando, Aaron Hudson, Luis Coto
Apr 25, 2020 -

Principle BMW of San Antonio responded

Amazing! What kind words! Thank you for taking the time to deliver such a great review! Please don't hesitate reaching out next time you need us......We are here for you!

April 24, 2020

Fabulous customer service from Edgar. He was patient, helped me pick the right car and worked with my budget. He sent pictures, paperwork, and delivered the car to my house. White glove service!!!! More

by N Tatum
Recommend Dealer
Yes
Employees Worked With
Shashwat Devu, Edgar Irizarry
Apr 25, 2020 -

Principle BMW of San Antonio responded

Ms. Tatum, thank you so much for the positive review! Edgar is fantastic to work with and is a leader at taking World Class Care of all of his Clients! We thank you for your business and look forward to working with you again soon! We are here when you need us!

April 24, 2020

Excellent customer service. My first BMW and not going back to another brand. Mr. Godinez helped me at every moment, guiding me through the buying process. More

by Gabriel Luna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Barraza, Jorge Godinez
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks so much Gabriel! Jorge is awesome and we are thrilled he and Josh delivered such an Exceptional Experience !

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