Principle BMW of San Antonio

Super easy sales cycle. We stoped in and picked out a car we saw online. We gave Tevin our info and came back later and signed the contract. We had been looking for months and finally found the car and sal we saw online. We gave Tevin our info and came back later and signed the contract. We had been looking for months and finally found the car and sales person we liked. More

BIJU made our purchase very smooth and made certain we were fully pleased with the entire experience. We highly recommend contacting him for any car purchase you may need!! were fully pleased with the entire experience. We highly recommend contacting him for any car purchase you may need!! More

Clean... very good on social distancing and employees wearing mask.. Your salesperson Virginia Church was absolutely amazing.. She obviously knows her stuff and has a customer oriented personality.. She wearing mask.. Your salesperson Virginia Church was absolutely amazing.. She obviously knows her stuff and has a customer oriented personality.. She lets you know she wants you to be happy with your visit.. I have bought my last 3 cars from her.. which means I buy what ever type car shes selling at the time.. when I'm ready for a new one. And dont plan on changing to anyone else .. thank you Virginia for your honesty and kindness.. ❤🕊 More

Verginia was so helpful and knowledgeable. She helped me find the perfect fit for my family. I would definitely recommend visiting her for all your vehicle needs. find the perfect fit for my family. I would definitely recommend visiting her for all your vehicle needs. More

I’m super pleased with purchasing my son his first car at BMW of San Antonio! The service was absolutely outstanding from start to finish! Thank you Oscar Garcia our salesman for guiding us and helping us ea BMW of San Antonio! The service was absolutely outstanding from start to finish! Thank you Oscar Garcia our salesman for guiding us and helping us each step of the way! Your amazing in every way! 💯💯💯💯. RECOMMENDED More

I recently bought a used 2015 Audi A3 from BMW of San Antonio. The dealer that took advantage of us was V. “Coach” Markovich. This vehicle was being sold as-is with no warranty; however, the deale San Antonio. The dealer that took advantage of us was V. “Coach” Markovich. This vehicle was being sold as-is with no warranty; however, the dealer would do a “multi-point” inspection of the vehicle for $150 prior to making the purchase decision. I looked the car over for any obvious dents, leaks, crash evidence, etc. The only issue I saw were the tires were old and needed to be replaced. While I was looking the car over the dealer kept making comments like this a good car in great condition and that the only thing it seemed the car needed was new tires. I decided to take the car on a test drive. While on the test drive a loud noise humming noise was coming from the rear of the car. The dealer, who was sitting in the back seat, kept saying that it was related to the tires and once they were changed the noise would go away. Also, during the test drive the check engine light was on. After the test drive I elected to pay the $150 for BMW to do the inspection. This way I could make an informed decision about what issues the car really had. They completed the inspection and the report came back with minor issues. The only annotations they made stated, “Check engine light on”; “Engine oil pan leaking”; “A/C mildly cool”; and “Consistent w/age and miles” (for a 5 year old vehicle, the issues found through Audi’s inspection are not consistent with age and mileage). Everything else was marked “Checked and OK at this time”. Based on this report provided by a certified mechanic at BMW of San Antonio, I decided to purchase the car. I immediately replaced all 4 tires. The loud humming noise from the rear that the dealer said were related to the tires was not resolved by replacing the tires. I scheduled service with Audi Dominion to do a full diagnostic check related to the check engine light and oil leak from the dealer report. After the Audi Dominion finished their inspection, I was provided with an estimate of over $11,000 for the actual repairs that are needed for the vehicle. I feel that BMW of San Antonio was completely Page 3 of 3 dishonest and deceptive with the true issues with car. I have both reports from BMW of San Antonio and Audi Dominion. Additionally, I have a video walk through with Audi Dominion that clearly shows the issues with the car. The issues are so obvious in the video that if a truly qualified mechanic from BMW of San Antonio did a full “multi-point inspection” on this vehicle they would have found these issues and reported them. However, I feel they failed to disclose the true issues to complete the sale. More

I took my BMW to the service center to get a diagnostic check for a drivetrain malfunctions alert. After 6 hours they told me I needed a new battery and new tires and that there was a recall for a child s check for a drivetrain malfunctions alert. After 6 hours they told me I needed a new battery and new tires and that there was a recall for a child safety latch. I bought the battery and they installed it and sent me on my way. I asked the service advisor Luis Cotto if he had fixed the recall, to which he replied via text in all caps THE RECALL NO! The manager Albert said they would run another diagnostic and see if they could fix it because the error could be a hundred things. I figured the diagnostics machine could pin point the error! Do not come here it’s a scam and a rip off!! More