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Principle BMW of San Antonio
San Antonio, TX
1,200 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,200 reviews
April 23, 2020
The entire process was easy to digest; From the CSR that made the appt , to Ryan who was the point of contact. Great customer service all the way around. Principle BMW even accommadated a delivery of my veh made the appt , to Ryan who was the point of contact. Great customer service all the way around. Principle BMW even accommadated a delivery of my vehicle to my residence. Great job Ryan! More
by Sam_mireles27
Employees Worked With
Ryan Mararac
Helpful April 23, 2020
In today’s times where we need to protect ourselves from the virus, BMW and Xavier Made it simple as they brought the car to us to look at while maintaining a showroom experience at home. the virus, BMW and Xavier Made it simple as they brought the car to us to look at while maintaining a showroom experience at home. More
by ralphflores
Employees Worked With
Brad Lilley, Xavier Marshall
April 23, 2020
It was great to work with Alan on getting my car. Very helpful and picked me up from the airport. The financing process was quick once the loan information was setup. I would come back and buy another v helpful and picked me up from the airport. The financing process was quick once the loan information was setup. I would come back and buy another vehicle from this dealership. More
by Arigna
Employees Worked With
Brad Lilley, Alan Hernandez
April 23, 2020
Absolutely love our service advisor Juan Cantu and our sales consultant Jenny. The new dealership is incredible and a nice place to wait while car is serviced. I highly recommend! sales consultant Jenny. The new dealership is incredible and a nice place to wait while car is serviced. I highly recommend! More
by MJ
Employees Worked With
Jenny in sales was fabulous. , Juan Cantu
April 23, 2020
Great customer service. Everyone made my experience stress free. In love with my new BMW X5. Thank you to everyone at BMW, you guys are amazing! stress free. In love with my new BMW X5. Thank you to everyone at BMW, you guys are amazing! More
by Cgarcic3
Employees Worked With
Orlando , Ben Knack
April 22, 2020
Great dealership. Selected a car online, sent photos of my trade, got a great price without any hassle. They returned my emails promptly and gave me their best price, without having to ask! Salesman and Fi my trade, got a great price without any hassle. They returned my emails promptly and gave me their best price, without having to ask! Salesman and Finance were very friendly and professional. More
by jbenningfield
Employees Worked With
Oscar Garcia, Kevin Fitzgerald
April 22, 2020
First Time BMW owner.. My experience at BMW of San Antonio has been a welcomed and warm one. Mr. Jerry Aguilera and Ms. Susie De La Fuente are among the most professional My experience at BMW of San Antonio has been a welcomed and warm one. Mr. Jerry Aguilera and Ms. Susie De La Fuente are among the most professional and patient sales/client advisors that I have dealt with. All my questions and concerns are responded with my complete understanding. Their no pressure sales tact and commitment to acquire exactly what I requested is what I received and has been appreciated. It is certain that I will shop here again! 5 out of 5 stars!!!!! More
by maguerra1931
Employees Worked With
Jerry Aguilera, Susie De La Fuente
April 22, 2020
Wonderful service department! Great service! Everyone was super nice. Thank you! Thank you! Thank you! They took care of our daughters car in one day. super nice. Thank you! Thank you! Thank you! They took care of our daughters car in one day. More
by speak24
Employees Worked With
Jason Konieczny
April 22, 2020
Great customer service! I received updates and fallow up in a timely manner. I will highly recommend BMW to everybody. I definitely had great experience! Thank you! Lana in a timely manner. I will highly recommend BMW to everybody. I definitely had great experience! Thank you! Lana More
by s.marynina
Employees Worked With
Rocco
