
Principle BMW of San Antonio
San Antonio, TX
Filter Reviews by Keyword
By Type
Showing 1,393 reviews
The best service we have ever experienced. Fast, very friendly stayed in communication with us during the whole time our vehicle was in service and updated us. Fast, very friendly stayed in communication with us during the whole time our vehicle was in service and updated us. More
Very easy to work with. The sales rep always made us feel welcome. He was very knowledgeable and up front if there was something he didn’t know. The recon dept is also top The sales rep always made us feel welcome. He was very knowledgeable and up front if there was something he didn’t know. The recon dept is also top notch. They did a great job getting the car ready. More
So dissatisfied! !!! Had an appointment on Dec 27th at 10:30 AM. For an oil change. It literally took 24 hours to get my car back. Anthony B sounded bothered that i w !!! Had an appointment on Dec 27th at 10:30 AM. For an oil change. It literally took 24 hours to get my car back. Anthony B sounded bothered that i was upset. I don’t live in SA. Lack of communication. I had to call. No text at all from anyone! what is the purpose of sending a text to have communication and was not even done to keep me posted with my car. Was not even offered a car especially when i don’t live in SA. No consideration at all from the service department. I More