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Principle BMW of San Antonio

San Antonio, TX

4.7
1,402 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,402 reviews

September 13, 2020

My first experience with BMW of San Antonio. Totally professional and courteous. Ease of setting up an appointment and having a loaner car available. Excellent service. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Colon
September 12, 2020

Antonio Martinez is the best. I hope he is one that will stay. Dont let him go. The service people forgot to send the video of the service. I think that's a pretty cool thing that you usually offer. Ev More

by Colemans01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Martinez
September 12, 2020

Jerry, as always, gets me what I want and finds the best deal for me. He is fast and friendly but always makes sure I am comfortable with my choice. More

by ig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Aguilera
Sep 12, 2020 -

Principle BMW of San Antonio responded

Thanks so much! Jerry does a great job serving his customers and we are so happy you enjoy working with him so much! We are always here for you and look forward to seeing you very soon!

September 12, 2020

Service was amazing from the beginning. From the phone call to making the appt. To dropping off my car and picking up my loaner!! Thanks! More

by Michelle.silva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Coto
Sep 12, 2020 -

Principle BMW of San Antonio responded

Wow! Thanks for the positive words Michelle!

September 12, 2020

EXCELLENT!! Danny Diaz was very nice to work with. Thanks again for taking care of my problem. I will use this dealership again in the future. More

by djr.rustyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Diaz
Sep 12, 2020 -

Principle BMW of San Antonio responded

Thanks so much! We love working with Danny and look forward to seeing you next time!

September 12, 2020

EXCEPTIONAL service by Maritzel Becerra. After getting the run-around by a few other dealerships, we found BMW of San Antonio and bought a 2019 Toyota 4Runner. Mari guided us through the car-buying proces More

by lambs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maritzel Becerra
Sep 12, 2020 -

Principle BMW of San Antonio responded

Thank you so much! Maritzel does an awesome job taking care of our customers and is really fun to work with. We look forward to seeing you again soon!

September 12, 2020

Virginia Church WAS AWESOME. THE BEST PERSON I ENCOUNTERED in a while. She knew everything about the car and was able to give excellent information. More

by ericrutherford00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Church
September 12, 2020

We were well taken care of and had a great experience. In the world of COVID, they did a superb job helping us with our purchase. More

by Kristi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Barraza, Robert Lopez, Biju Pilai
Sep 12, 2020 -

Principle BMW of San Antonio responded

Thank you Kristi! We have worked hard during COVID to keep both our associates and customers safe. It is really nice that you recognized that. We look forward to seeing you soon!

September 12, 2020

Great service representative. Mechanics were accurate in make assessments and completing repairs. The only issue that I had was standing around waiting for someone to check me in. More

by keithjr96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Munoz
September 12, 2020

Ryan Watson always goes above and beyond professionally as well as the service team to take care of my car’s service/maintenance. Keep moving forward! :) More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Garcia, Ryan Watson
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