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Principle BMW of San Antonio

San Antonio, TX

Overview
Reviews
Vehicles
4.7
1,285 Reviews
Call Dealership (210) 732-7121
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,285 reviews

September 06, 2024

I had a good experience mainly because of Carlos . He was very helpful and informative. Even answered any questions I had on a promptly manner days after I purchased a car. More

by Riosjoey11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Villamil
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Sep 08, 2024 -

Principle BMW of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2024

All staff at the service department made an outstanding job servicing my BMW vehicle! Thanks!! More

by dr_alsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Vasquez , Luis Coto
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Sep 08, 2024 -

Principle BMW of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2024

Very good service manager (Rasario)and new car sales manager (Wilkerson) that I use. Not thrilled about charging the consumer 3% if they use credit card to pay for any maintenance work done. More

by rcbboerne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wilkerson, Yvonne Garcia, Alamd Rosario, Kevin Fitzgerald
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August 30, 2024

Marco was very helpful & respectful. We appreciate the attentiveness and would definitely recommend him in the future. More

by Victoriaglz99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco 5/5
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Sep 05, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2024

Pete was our salesman and he was amazing and extremely attentive. He answered all of our questions with patience and knowledge about the vehicle! More

by Daliamartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete was our salesperson, he was amazing I give 5 stars!!!
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Aug 31, 2024 -

Principle BMW of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

San Antonio bmw is the best service dealer we have ever experienced! Kristian Chen is the best! We love her. She is so knowledgeable and her follow through is 5 stars! More

by Bc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Chen
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Aug 31, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for taking the time to leave a review for us at Principle BMW of San Antonio. We're happy we could meet your expectations! We hope to see you soon!

August 22, 2024

Super clean facility. Work is completed in a reasonable amount of time and at a fair price. My service writer, Armand Rosario, did a great job keeping me informed and was More

by Turquoise_orchid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
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Aug 24, 2024 -

Principle BMW of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2024

Well done on your service department set up very convenient in drop off area service advisor very keen on getting any and all information needed More

by day.charlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Aug 24, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 21, 2024

Clean & high tech. Great waiting area & showroom. The service writer was professional, informative & friendly. Bery efficient operation. More

by BBob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baerga
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Aug 24, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2024

Pleasant service Personnel. Had an issue with my navigation which was quickly resolved by the BMW genius. Highly recommend the dealership. More

by caroljernigan50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard , Ryan Mararac
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Aug 24, 2024 -

Principle BMW of San Antonio responded

Hi Carolina, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

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