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Principle BMW of San Antonio

San Antonio, TX

4.7
1,401 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,401 reviews

December 14, 2023

Came for my appointment , greet right away, angel came to me right away to check what’s wrong with my vehicle. He check me in , my loaner is ready . I’m and out in 15 minutes. Thank you for very efficient More

by ariiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Negron
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We hope to be of service to you again in the future. Best wishes, Principle BMW of San Antonio

December 14, 2023

Waited for my car for at least 30 minutes, only to find associates engaged in casual conversation while five customers, including myself, stood on the platform waiting. Surprisingly, three customers who ar More

by BigDawg86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chen
December 10, 2023

I never heard back from our salesperson? ? I'm guessing they ghosted us! Up until that point was a decent experience. More

by Suprstar_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Enrique Degollado
December 10, 2023

Outstanding care and follow up when purchasing a vehicle. Marco helped get the best price and best markdowns available for his customer. I purchased a new vehicle due to Marco and will buy again from him. More

by Fords & More Fords
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco, Jorge Godinez
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 08, 2023

Working with Adam, my sales rep, from just the looking/questioning stage, through test driving a couple of models, too contemplating my final decision on my very first BMW was a great experience. More

by Mkaayc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yesica, Adam Castillo
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at Principle BMW of San Antonio! Please don't hesitate to reach out if there's anything additional we can do for you.

December 07, 2023

I recently took my BMW to BMW of San Antonio for a routine maintenance check, and I must say, the experience was nothing short of exceptional. From the moment I arrived, I was greeted with warmth and More

by Albert.fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Cassil and Inri Rosillo
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 07, 2023

Service is great got a oil change service deal with my oil change Joseph my service guy always on top of things More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Jan 27, 2024 -

Principle BMW of San Antonio responded

Hi Arthur, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

December 07, 2023

A very good and hassle free experience from the time that I made the appointment. More

by yogihogan1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
Jan 27, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 07, 2023

Good Service provided. good service. good service g s g s g s g s More

by osvaldo.d.castro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marrero
Jan 27, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

December 06, 2023

I went in for what I thought would be brake fluid and ended up having my car serviced all covered under my warranty and my advisor even provided a loaner car for the day. Great service and always profess More

by evalon.cantu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pantoja
Jan 26, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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