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Principle BMW of San Antonio

San Antonio, TX

4.7
1,390 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,390 reviews

March 10, 2025

Excellent and timely service! They were very friendly and accommodating. Also thorough with inspection and recommendations. More

by WBMW19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Coto, Albert Saenz, Rhaudell Cordova, Anthony Baerga, Ryan Mararac, Juan Cantu, Emmanuel Colon, Maggie King, Antonio Martinez, Paublo Gallardo
Mar 14, 2025 -

Principle BMW of San Antonio responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle BMW of San Antonio. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 10, 2025

Very efficient and knowledgeable staff, clean facility, frequent updating on status of car repair. Great dealership. More

by NiknikRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paublo Gallardo
Mar 13, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Mar 16, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2025

Superb dealership with excellent facilities, really friendly people that go out of their way to make the car buying experience a real pleasure. More

by Happy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kullman - 5 stars, Robert Lopez, Kevin Fitzgerald, Ramone Williams
Mar 10, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

The staff was friendly, courteous, and very knowledgeable. We test drove and purchased a used vehicle. It was a very smooth transaction, as we paid cash. For whatever reason what should’ve be More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kullman, David
Mar 14, 2025 -

Principle BMW of San Antonio responded

Thank you for your positive feedback about our staff and smooth transaction process! We apologize for the longer wait time and will make sure to prioritize vehicle detailing and fueling for our future early morning customers. We appreciate your business and hope to see you again soon! #CustomerServiceExcellence

March 06, 2025

We have felt with BMW for a long time. Service is great and the people you deal with are very good people to work with. The salesman that we have worked with Don Wilkinson is fantastic ! More

by thevisers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Wilkinson
Mar 09, 2025 -

Principle BMW of San Antonio responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 03, 2025

Pete Hinkel provided fantastic support during our BMW purchase. We have purchased many vehicles over the years and our experience at Principle BMW was the best. We will definitely be sending family and f More

by hembree1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hinkel, Shashwat Devu
March 02, 2025

Customer service has been very good thank you with updates and getting back in order More

by Linda McKinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baerga
Mar 08, 2025 -

Principle BMW of San Antonio responded

Hi Linda, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Mar 10, 2025 -

Principle BMW of San Antonio responded

Hi Linda, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2025

We had great service and help with my car. Ask for Coach for great service More

by Diplacido.mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coach Markovic
Mar 03, 2025 -

Principle BMW of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2025

My service advisor is outstanding. Michael understands my needs, answers my questions honestly and provides an accurate estimate and accurate time line. I appreciate the opportunity to More

by Ljtafolla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 03, 2025 -

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

Overall great experience , sales are very professional and helpful. Very happy with my new purchase with them. Will definitely recommend to anyone who’s considering doing business with them. More

by zhouyangvictoria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Williams
Mar 01, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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