Principle BMW of San Antonio

Since I first came to Principle in 2020, I have been thoroughly impressed with the professionalism of the staff and the quality of service after the sale. My sales associate, Adam Castillo, has always thoroughly impressed with the professionalism of the staff and the quality of service after the sale. My sales associate, Adam Castillo, has always been focused on my needs and helping to structure a fair deal each time I have worked with him on a new vehicle. I value Adam's support in this process and his attention to me as his customer. More

Our sales advisor Jessica was great highly recommend her she follows up even after the purchase. she follows up even after the purchase. More

Service Advisor Alexandria was great, stayed in contact with me throughout the process of my car being serviced. with me throughout the process of my car being serviced. More

Our Service, Jesse A was great, Easy check in and process of my car being serviced. process of my car being serviced. More

From the time I checked in to the time I returned the loaner when my car service was done, Outstanding Customer Service experienced!!! Great Team Service!! loaner when my car service was done, Outstanding Customer Service experienced!!! Great Team Service!! More

Very professional and not very inexpensive And I like the fact that there is a huge facility dedicated to car service I will be coming back to get more work done next month the fact that there is a huge facility dedicated to car service I will be coming back to get more work done next month More

Fast and professional service, Ryan my service advisor was a pleasure to work with, he is knowledgeable and professional was a pleasure to work with, he is knowledgeable and professional More

Professional, clean, courteous Salesman helpful Never gave up Worked hard Showroom nice Snacks and drinks gave up Worked hard Showroom nice Snacks and drinks More

Took car in for recall. Handled on time. Car returned clean. Good explanation of work performed. Handled on time. Car returned clean. Good explanation of work performed. More

Richard Marrero was excellent. He kept me in the loop on the timing of my car service and made sure it all worked out with my schedule. Best service advisor i have ever dealt wit He kept me in the loop on the timing of my car service and made sure it all worked out with my schedule. Best service advisor i have ever dealt with. Thank you More