Back

Principle BMW of San Antonio

San Antonio, TX

4.7
1,296 Reviews

15507 I-10 West

San Antonio, TX

78249

Directions

By Type

Showing 1,296 reviews

February 02, 2024

This was just routine maintenance but I was treated with courtesy and professionalism. The work was done efficiently and in a timely manner. I went on my way with a smile on my face. More

by Paco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan from the genius group , Paublo Gallardo
Feb 04, 2024 -

Principle BMW of San Antonio responded

Paco, Thank you for your kind words. We are grateful to have Paublo and Nathan as part of our team. We hope to continue to provide you and your vehicle exceptional service in the future. Have a wonderful weekend!

February 02, 2024

Excellent attention by Zachary Brown! From the beginning when I created the order to the delivery day outstanding customer support. More

by lsanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Brown, Kevin Fitzgerald
Feb 04, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 01, 2024

Easy to schedule appt online. On arrival staff helpful and no issues with adding tire replacement for pre-purchased tires to routine maintenance appt. Work done in timely fashion More

by ltorrestx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebeca Martinez
Feb 02, 2024 -

Principle BMW of San Antonio responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2024

Great awesome super sales person great place to buy a car. Salesman is awesome. Grear More

by clara.obregon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don wilkson
Feb 02, 2024 -

Principle BMW of San Antonio responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

Michal Boehme always goes above and beyond to give the best care that’s able to be given, and her communication is always top notch. Highly recommend! More

by zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal, Boehme
Feb 02, 2024 -

Principle BMW of San Antonio responded

Hi Zach, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

Staff was very friendly, knowledgeable, and helpful. The price discussion was straightforward and pleasant. I will be back to buy another car from Principle BMW in the future for sure. More

by chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Ardizzoni 5 stars, Rolando Rocha
Feb 02, 2024 -

Principle BMW of San Antonio responded

Hi Chuck, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

Great customers service. . Miss Chen was so helpful and worked well with the customer.. Very good customers service. More

by NANCYTCROSS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Chen
Feb 02, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

Very competent and knowledgeable staff. Car ready on time. Low-balled on the tradein though. More

by STARBUCKYBALL2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Brown
Feb 02, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2024

I bought a new car because I met Victor. He worked hard and bought an unscheduled car with kind help More

by young kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvonne Garcia, Victor Garcia
Jan 31, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 29, 2024

Bijou made the buying process easy. Very knowledgeable and concern for the buying process. Had everything ready to go when I got there. More

by bmcgrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Biju Pilai
Jan 31, 2024 -

Principle BMW of San Antonio responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

...
25
...