Principle BMW of San Antonio

Best car buying experience ever! Biju Pillai and Brad Lilley are rockstars are what customer service is all about. I will definitely be bringing my business back here. These gentleme Biju Pillai and Brad Lilley are rockstars are what customer service is all about. I will definitely be bringing my business back here. These gentlemen were very professional, knowledgeable, respectful, and patient. Best experience ever! More

Customer service was phenomenal and they were very attentive. If service is needed, I will most definitely return. attentive. If service is needed, I will most definitely return. More

Excellent customer service and great timing for service. Thank you for everything every time I come for service. Thank you for everything every time I come for service. More

Great Service Overall! Very courteous, professional service! Would definitely recommend BMW service to both family and friends! Very courteous, professional service! Would definitely recommend BMW service to both family and friends! More

Called my salesman Don, and told him a loud noise was coming from the drivers door when opened or closed. He contacted Joseph, and within the hour heard back from him. He arranged for my car to be looked coming from the drivers door when opened or closed. He contacted Joseph, and within the hour heard back from him. He arranged for my car to be looked at the next day. Problem fixed and I am a very happy customer. More

Superior, clean facilities. Very courteous and professional staff from the entry evaluator to my service advisor. Very well done! Very courteous and professional staff from the entry evaluator to my service advisor. Very well done! More

Always very good at getting job done in a timely manner. Very friendly people throughout dealership. Very friendly people throughout dealership. More

Very smooth process and no stress or hassle trading in my car and buying a new one car and buying a new one More

I love my BMW that I purchased at Principle BMW of San Antonio. My client advisor, Christopher, was very knowledgeable and friendly. He made the whole car-buying experience pleasurable and hassle-free. Antonio. My client advisor, Christopher, was very knowledgeable and friendly. He made the whole car-buying experience pleasurable and hassle-free. More

Recently had my airbag recall performed at BMW of San Antonio (Principal) and was greatly impressed by the customer service I received. The service advisor Michal Boehme was very knowledgeable and respon Antonio (Principal) and was greatly impressed by the customer service I received. The service advisor Michal Boehme was very knowledgeable and responsive. The video inspection by the technician performed was very comprehensive and helpful for planning future repairs. An overall fantastic experience. More